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Reviews, get directions and information for Penn Station East Coast Subs

Penn Station East Coast Subs
"Our menu features an array of mouth watering Grilled Penn Station submarine sandwiches, fresh-cut fries and hand-squeezed lemonade. All sandwiches are prepared fresh in full view of the customer using delicious hearth-baked bread, USDA Choice Steak and the finest meats, cheeses and vegetables. The potatoes are hand selected, fresh-cut and flash-fried in cholesterol-free peanut oil. The lemonade is made from scratch every day using hand-squeezed lemons."
Address: 19565 Detroit Rd , Rocky River 44116, OH, US
Phone: +1 440-333-7366
State: OH
City: Rocky River
Zip Code: 44116


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-20:00


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Reviews
the world has come to a place where even when you’re simply buying a medium fry, you’re asked to donate to some random organization. at first you think, if i say no am i going to be judged? ah yes, a series of guilt tripping by even fast food chains like this one continuing to grow like fungus. luckily for me, i could careless. i have no clue if the money is really even going to them in the first place. i mean think about it folks, if we stood firm and denied this modern day begging for tips and donations, perhaps we could focus on more important things. lastly, i noticed the guy at the register touching money, the screen, etc etc then turn around and begin preparing a sub for someone without putting on gloves. there should be a separate handler for preparing, not the register boy.
Purchased 3 sandwiches Friday night for coworkers and myself at about 8ish. All 3 were wrong the receipts had the correct info, the receipts were put on the wrong sandwiches and none of them contained what was asked for are even printed. I feel like this had to be on purpose. How do you not get one right when the label is right there. He gave us what he felt like making I guess. Couldn't return since lunch is only 30 min. If the goal was to get us not to return there, it worked.
They have awesome fresh, hot food. The potatoes are cut and fried in front of you! The customer service is effective, though it could be little bit more friendly or welcoming. Nice, clean restaurant with a lot of seating. Could easily bring a small group with comfortable seating.
The last 2 visits here have been disappointing. The sandwich has been bland with no taste. The customer service the last time earlier this week was good, but on previous visits they've been uninterested in waiting on customers. There's always a wait, even if I'm in there with just one other customer. No one smiles and they look like they'd rather be anywhere else. And please stop mumbling! No one knows what you are saying.
The sandwich was very good. The first time I'd eaten at Penn Station. I'd recommend it. I got the grilled Italian. Parking: This is in a strip mall that is very nice so there's one joint parking lot for all of it.
I’d suggest having workers not wear AirPods. Maybe they would then give you an ounce of attention when you walk into the store to place an order. I ordered turkey, lettuce, and cheese on my sandwich and the sandwich came with just turkey. When I went up for the cheese and lettuce, I just got stared at. Seems like all the Penn stations are truly lacking around the area except Avon. North Olmsted is just as bad as Rocky river now.
My kids went in here to grab some lunch after school and they were refused service. I had to leave work early to come and get them lunch, the manager explained to me that they have a rule that only allows kids to purchase subs if they have a parent with them. I know the dollar tree nearby only allows 5 students in at a time, probably for a similar reason as to why this rule exists at Penn station, but I still think it's ridiculous! Refusing service to customers based on their age! Food is a necessity and both parties benefit in the end. Customer gets the sandwich, store gets the money. For being one of the only restaurants near a middle school, I think they're just losing business at that point. I certainly won't be eating here anymore!
I've always had a great experience at this store!! Food is always on point and just the way I ask. Store is clean and Alexis and Morgan always are so friendly. I've gotten lots of party trays from here an have never been disappointed
I love the food love the workers very nice to my kids thank you Parking: In front nice
By far the best penn station I’ve EVER been to. The workers are some of the NICEST people I have ever came across in my life. They can cook. A FIREEEEE cheesesteak fries are cooked in peanut oil , ugh just so delicious. 10/10 would recommend! I WILL BE BACK FOR MORE CHEESESTEAKS
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