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Pelee Island Ferry

  1. Leamington
  2. Leamington Burgers

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Pelee Island Ferry
Address: 377 Erie Street S , Leamington N8H 2M4, ON, CA
State: ON
City: Leamington
Zip Code: N8H 2M4


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Reviews
Good service! Quite enough indoor as well as outdoor seats to make the 1hr30 mins trips worth it. Cafeteria has quite limited options but good washrooms and drinking water fountain. The cruise is clean and staffs are helpful.
Convininet ferry ride to the island. keep in mind if you book online you still have to go in and get tickets. Same thing when coming back. The ferry ride is 1.5 hrs. There are snack available on board.
Just what I expected - a small quaint ferry. Just a cafe on the small one but the coffee was good and the ride just lovely. Do not take your car because you do not need it and it is scary to watch the cars loaded. Either bring your bike or do what we did and rented some great bikes on the island.
great service! loved the ferry to the island!! it was well organised and a lot of people to help. the crew members were helpful and around all the time. The sporting time is 1 hr. cars were parked neatly and we had ample place to sit or go around in the ferry, they are very punctual about their time and it feels great to be in waters! the washrooms were neat and clean, the waiting seating area is clean. i only wish they served snacks like pre-covid days! the cost seems to be pretty cheap. 45$ for 2 people and a car - return trip.
I cannot commend the Pelee Island Ferry Service enough. Their kindness and respect is unparalleled. It's a small ferry with an amazing crew. They not only dealt with a very difficult situation but continued to check in to see how we were doing. They went above and beyond in their service. Professional and exceptional. Look forward to going back to Pelee island in the future on the Pelee Island Ferry Service.
My family members and my big dog it is the first time for him took the ferry on April 30. It was an unforgettable riding experience. The crew members were so professional and dog friendly. I couldn't thank them more from the bottom of my heart. They are amazing ! Wish them all the best !
Recently I was on the ferry with my friend who is in a wheelchair on july 31, 2022 - the spot that they allocated for wheelchairs was not near the windows but in a aisle - when we parked my friend needs 5 ft clearance to access her wheelchair from her backseat which means that there should not have been a car blocking her - the staff was helpful at the beginning and then became frustrated because she was trying to explain she needed this clearance - on the way back on the ferry a staff member asked us to go down to the cars so she could get to her car before others. Once there she was not able to get to her car because there was not enought space between the cars. So she had to wait until most of the cars drove out of ferry. I was extremely annoyed by all of this. My recommendations are as follows: 1 If anyone goes on the ferry that is using a wheelchair they should have the spot at the front of the ferry with no vehicles beside them and adequate space between cars so they can get to their car. 2. Accessible spots near the window and upper decks. 3. Accessibility to the beach.
We are currently on the ferry. We have been trying to book our car to get on the ferry with us for weeks and unfortunately it was full. When we get to Leamington the first thing we do is go to the ticket desk to see if there’s any opening. Again we were told it was full. As we were checking in the employees at the check in tell us that there’s actually a standby line, which we were never told about. And there was clearly still room on the ferry for another vehicle. They radioed the office and told us to go try again. When we get to the office Stacey at the ticket desk for some arbitrary reason just decided that she no longer wants to sell tickets. No logical reasoning provided. It seems like at the ticket office they are unwilling to even put the slightest bit of effort to help passengers. They just do what is easy and convenient. Leading up to the TripIt has been impossible getting through the phone lines. Very poorly managed.
Bad service! We booked one month ago for the ferry service. The customer service people called today saying that our spot has been canceled and they had bad attitude not even mentioned why it is our spots that have been canceled. Should be first come first serve. Should not be our turn to be canceled because there should be a lot of people that after us. Why it is us!? We booked our vacation in order to be go on the island. They said there is nothing they can do not even in an apologized way! Bad place! Would be the last time I go to this place!
Two stars only because the crew was polite and friendly, well most of them at least. The ferry itself is extremely dirty. You can see webs everywhere. It feels like the ferry wasn't cleaned in months. No wonder covid protocols weren't being followed. Passengers weren't allowed to eat or drink but the staff was having a private party eating drinking in the cafeteria. This takes way longer than it should. My friend is a captain and he said this was ridiculous how slow they were. They could easily go faster.
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