Peinture Ottawa Gatineau Painting

I had Ottawa Gatineau Painting paint the exterior of my home. The following is my experience: -Damaged my property. They damaged my roof. -Didn't take responsibility for their damage. Although Guillaume (the owner) was nice when we first met, Guillaume got aggressive with me when I talked about the damage to my house and he didn't take responsibility although his crew had been the only ones on my roof. -Never received an updated receipt. -Crew members are very loud, lots of constant shouting. It was embarrassing. -Generally disorganized and poor planning. Examples: I had to provide some tools for them to do the job; They miscalculated the amount of paint needed for the job. -Didn't finish painting my fascia because it was 'too hard' and required 'too many' coats (although I was ready to pay them for their time). -Left a mess with my garden water hose and hose nozzle: paint all over it and damaged. -Cleaned their brushes and rollers in my plants. -Many paint dribbles on my exterior flagstone front steps and walkway. The dribbles won't come off now and it looks ugly. This could have been 100% prevented if they had either been careful and not dribbled on my flagstone walkway and steps or cleaned off the dribbles with water. -Crew members were nice. -The Sico paint they use is a good exterior paint that is working well for me so far. I would not recommend them. My experience was not a good one. IN RESPONSE TO THE REVIEW RESPONSE BY OWNER: Salut Guillaume, First things first, I’m not angry with you, you’re not important enough for that. What I am is very dissatisfied with this project. I would also suggest that you do not post all your dirty laundry online. Regarding my damaged roof, in your last communication with me, you stated that you would borrow equipment from your roofer friend and you would complete the flat roofing repair by yourself (although you told me that you had never installed flat roofing before). In the review response, you are now saying you would have come with your roofer friend to complete the job. You are altering the facts. More importantly, you now accuse me of trying to gain financially from it (which doesn’t make sense). To make this clear, you were the only ones on the roof that could have caused this damage and your initial response to me was: “I’m starting to see that there is someone who is trying to convince you that we are responsible for all the problems of your house, and that is starting to bother me.” It is more than clear by your responses and lack of ownership; these issues will never be resolved. You continue to not take responsibility and seem to like drama. I’m sorry that I every requested your services. I have better things to do with my time than to continue these conversations.
7 years ago (17-04-2018)

They did a great job and the workmanship was was very good . also did a good job on cleaning . The only thing is they did not use the same brand i had chosen so they could not get 2 of the colors so we had to convert the colors.
8 years ago (04-04-2017)

I was very happy to discover Ottawa Gatineau Painting. Their painters were prompt, efficient, clean and quick. Their team was also very helpful and professional. I would recommend this painting company to everyone.
10 years ago (19-11-2015)

Very professional, clean and helpful! Provided great advice on style, colors and also explained clearly the step by step process! I would recommend this company to everyone!!! Thanks Natasha and Kris
10 years ago (02-10-2015)

Guillaume and his team offered us a top service from the moment we called to book an appointment until completion of the work. They accomodated our last minute request two weeks before Christmas and got the job done without any issues. We had done some research and there pricing ended up being the best out there. I recomend this team to anyone out there and will not hesitate to call them again for painting needs!! Christos Dimi
10 years ago (07-02-2016)