Passport Pizza

My husband had decided to place an order online yesterday. When it came time to pick up, I went to the restaurant and they couldn't find the order. Apparently my husband was having trouble with ordering and accidentally ordered for the next day instead of same day. The workers/owner were so kind about the situation and quickly made the order for us. I felt bad because it was 100 percent not their fault. But they were respectful and quick to get us the order. Then in the shenanigans that I and my husband created, we accidentally were given one of the wrong items. They allowed us to keep the incorrect item as well as what we ordered. Even though the mix up was initially on our end, they were more than accommodating. Much appreciated. And the food was enjoyed.

Horrible!! My first pizza was burnt on one side and the other was so crunchy and dry. I told the guy on the phone that one side was eatable. My son just came home from work and was hungry. He did not have to make me a whole extra large when he got here he took the other pizza which I don’t care it was going in the garage, but he seemed agitated that my son had ate some of it. I told him he could take half of the pizza back that he just brought. The guy was was rude. I will never order from there again

UPDATE- AUG 10, 2017_ i ordered the square deep dish pizza 2nite with a 1/2 off coupon _ good thing it was 1/2 off- because it was 1/2 the pizza it used 2 b _ i don't think it was any thicker than a hand tossed round pizza. had 2 eat twice as many pieces 2 b satisfied - i include pics_ SO - this is the 3rd time in a row i've ordered from PassPort and their food has been DISAPPOINTING - I won't order from them again. 2 bad- they used 2 b good. but 3 bad experiences in a row proves they r no longer good enuf. UPDATE: FEB 26 2017_ i ordered again from the Passport on 19 mile in Sterling Heights_ they sent me an email coupon with medium rounds available for $5 until end of FEB_ i ordered 2 medium rounds with pepperoni and parmesan cheese crusts_ i got 1 pizza without the parmesan cheese_ and the other pizza with a HAIR in the 1st slice i pulled out_ if U look at the pics- u can see me holding the hair up in 1 of them.__the pizza was similar to little caesar's on a bad day. it actually tasted better out of the refrigerator the following day.__ ** that's 2 delivery orders in a row_ from the Passport Pizza on 19 mile in Sterling Heights_ that have been BELOW average.--what's going on 19 mile Passport? ---------- I've ordered from Sterling Heights PassPort 19 Mile many times in the past- and it has always been very good to excellent_ which is why i ordered from them again 2nite. I was UN-pleasantly disappointed. i placed the order thru PassPort's online ordering_ usually i order thru GrubHub. The pizza-stix-salad arrived on time or maybe a few minutes late- didn't bother me- because in the past they've always been quick-polite- and delivered hot food hot and cold food cold_ BUT 2nite the pizza and stix arrived luke warm- boxes without foil or other lining- so grease was seeping thru the bottoms onto the counter- and the pizza bottom was actually soggy_ again- 1st time i've received a disappointing order the individual sized chef salad was packaged in a small plastic clam-shell- packed completely full_ so u can't eat the salad out of the container- in fact- when u open the container the salad will fall out_ will have 2 transfer to another bowl to eat, add dressing and toss. haven't eaten the salad yet - but it looked fine. _ there is some good news_ i took out my Hamilton Beach sandwich grill- placed a couple slices of the deep dish pizza and a few of the stix on it_ and within 5 minutes the pizza was hot and crisped up_ and TASTED GREAT__ But when U R used 2 getting the product hot, delicious and ready 2 eat- it's disappointing 2 get it soggy, lukewarm and having 2 take the time 2 heat it up. Will I order from them again ? YES - everyone can have an off night_ PassPort has delivered quality product 2 me 9 out of 10 times_ even my mom's food/cooking wasn't good all the time- we R only human To err is human...

$25 Trash pizza was gooey I asked for it well done competition tuff out here do better

I've yet to have a bad experience here. Tried the Chicago style deep dish and it was outstanding. Loaded with cheese, sauced on top, and nice and thick. Got a nice arm pump carrying that bad boy up to my apartment lol. Keep up the good work guys!

They charged me $30, confirmed my order would be delivered in 30-45 minutes but never delivered my food and they do not answer my calls. I checked with my neighbors. No pizza was delivered. They literally stole $30 from me. Do not give them your credit/debt info. They are not legitimate.

Mid pizza, order mess ups, and got rid of arguably the best menu item: the variety samplers.

Wow. Just wow. My sister and I took a chance on this place even though it has been newly re-owned. We both HIGHLY recommend this place. Pizza was fantastic, salad great, calzones great, cheesy bread so good, and the ranch was beyond this world. We both have high standards, especially for ranch, and everything was terrific!!! Very nice staff. They are having computer issues and online orders are not quite working, but they were so very nice about it. Will come here again, even though it’s over an hour away.

The pizza I ordered was the poppey pizza with chicken ranch garlic spinach Alfredo. And with the description you would assume that the pizza has a lot of sauce ranch and Alfredo, but I was very dissatisfied because the pizza was pretty dry, It was like they tried to cover up the fact that there was less sauce with cheese. I even asked for ranch on the side because it said that it would be provided, but when I asked they said “there is sauce on the pizza”. Let me tell you there was barley any on that pizza. 50 dollars was spent on a pizza that did not make me satisfied.

Great staff and even better pizza. They always have a smile and welcome me back. Pizza isn't too greasy or expensive. The Strombolis are to die forFood: 4/5