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Reviews, get directions and information for Passage Pet Supplies Ltd

"*STORE CLOSED FOR SEASON - ONLINE ORDER STILL AVAILABLE* We carry a large ever changing selection of handmade collars, bandanas, and leashes. Our patterns can range from licensed characters, to sports teams, holidays, plaid, flowers and even food. There is always lots to choose from! Aside from our collars and bandanas we also carry some gift items made by local vendors that include mugs, bowties, treats, bags, toys, cards, and a few other things. We're incredibly pet friendly. One of the most loved feature of of the shop is our photo wall that shows off all of our clients wearing their gear."
Address: 1 Faulkner Dr, Eastern Passage, NS B3G 1C2, Canada
Phone: (902) 463-7785
State: Nova Scotia
County: Halifax Regional Municipality
City: Eastern Passage
Zip Code: B3G 1C2



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Reviews
Have been a repeat Etsy customer x4 orders the collars are high quality and beautiful. The option to upgrade to a martingale on all prints is so helpful if you have a sighthound. I love supporting a Canadian company. That being said– really disappointed since the company left Etsy. It's been a month since I placed my order and it still hasn't shipped yet. Took three emails to get a response from customer service. Maybe an update needs to be made to the shipping policy if the new timeline since leaving Etsy is 4-8 weeks to receive your order Ontario customer. If your shopping in-person can't recommend enough but if online maybe expect a long wait?
Ordered a collar for my cat through their store on Etsy on August 1st. I was charged and received confirmation of my order but I never received it and messaged the seller on September 16th and was told they would send a replacement. I messaged the seller again on October 19th as I still have not received anything and my message has been ignored.
Jenna was so great to talk to! She really took the time to understand what I was looking for and created a special gift for a friend of mine. I always thought a collar was a collar but Hen & Goose collars are so much better, the quality of the buckle, the material is far superior! As a small business owner, Jenna has been very supportive and willing to share some considerations from her perspective. I really appreciate her time. Thank you for supporting the local businesses in Eastern Passage and for your collaboration!
I Have ordered a dog collar on August 28th, was charged and received confirmation of my order but have not received the item yet. I have emailed the company respectfully asking if they could give me an update on my order # and I still haven't heard anything. I'd like to know if this is a legitimate company as my tracking order is not valid, noone is responding and I've been charged. Kindly asking for an answer. -Thank you,
High quality products, and fantastic customer service! My girls love their collars. :
Amazing quality for a great price. Hand made with love and care, and such amazing pattern selection. Wonderful local shop, I recommend 100%!
My St.bernard Frankie has two Hen and Goose collars with the martingale option, they are awesome!
I absolutely love all of the products I have ordered from here. Great quality, selection and prices.
What a terrible business to deal with. Your money is much better spent somewhere else as this business has no respect. What a terrible experience.
Got there at 11 on a Friday, and they weren't open even though they are meant to open at 10,
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