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Reviews, get directions and information for Papa Murphy's

Papa Murphy's
"We believe that fresh, made from scratch pizza that you bake at home is the perfect way to pizza. Order online and pick up in-store. We offer contactless pickup stations at our stores and delivery and curbside pickup where we can. Change The Way You Pizza.™ We accept EBT!"
Address: 1419 4th Street South West , Mason City 50401, IA, US
Phone: +1 641-424-3011
State: IA
City: Mason City
Zip Code: 50401


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:00


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Reviews
Ordered a pizza and cheese bread last night. The pizza didn’t have any pizza sauce on it. At all. Didn’t watch them make it as we did it online. Just grabbed it and went. Got home and went to throw it in and when cutting realized there’s no sauce on it at all. They were closed by the time we drove home. The pizza wasn’t bad however. We just dipped it in marinara sauce we had in a jar. But yeah. Thought that’s a little odd. A pizza with no sauce.
Lot is very small and congested. Ppl park diagonal and vertical behind, you can easily be hit. The pawn shop next door seems to be overly busy. When I was there two lge pickups were BOTH taking up TWO spaces each. It was icy and snowy and slippery. I have 2 bad knees and a cane and they don't have boxes and I took a bag but half of pizza slid to one side. I got a pizza box from pizza hut and will use it next time -- PAPA MURPHYS HAS THE BEST PIZZA IN MASON CITY IA. PRICE IS SO REASONABLE AND VERY GOOD SERVICE. SORRY ABOUT THE NEGATIVE! JUST FYI. Parking: I just did above.
Great tasting. Very fresh! Takes time if there is a line because they make it right in front of you as you order.
I love Papa Murphy's and have had good experiences in the past here. Yesterday I came in and wanted to order the medium two topping for 6.99 which I have gotten there twice before and their APP and text specials and was told they didn't honor that there last week they did and it would be 13 plus topping.. I left I hope they get this sorted out or I won't be back
Ok as far as the food it was good. Service not so much. Lack of organization and the sheer ineptitude of one of the employees that seemed to think that yellow dishwashing gloves were ok to make a pizza after doing who knows what in the back. I will be avoiding this particular store for some time.
Pizza was ready and tasted great. Only a delay with assistance paying and picking up. They guys working, were working but they could have used a 4th person. Our labor pool isn't very deep so no complaining about they should have had more employees working besides being $10 Tues nite. Usually it is busy but I did select a inopportune time. They don't disappoint for a great $10 pizza.
Tried stopping to get a pizza and they are closed. Love their pizza but it would be nice if they could figure out if they are gonna be open or not.
Great service, quick, clean and friendly! Excellent pizza as always! My son loves Papa Murphy's pizza, he calls it the pizza with the slimy bottom because he likes the crust under cooked lol hes an odd one what can I say lolDine in: NoOutdoor seating: NoTakeout: YesCurbside pickup: No
I always have a great experience at your Mason City, Iowa location. Dan, the manager, is always upbeat, friendly, and professional. Last night my experience was again positive as usual. I didn't realize they closed at 9 and came in right before closing time. I felt terrible and wasn't going to order due to how close it was to closing time. Ryan assured me that it was absolutely not an issue. He said "We are open until 9! Please go ahead and order! That's what I am here for." He was so positive and happy to make my pizza. I was so impressed with his superior customer service skills! Five out of Five Stars to Dan and Ryan!
Food was good, but service was less than expected. Will not return to this store in the future. Ordered online for convenience, sat outside with no cars or people in the store to wait for my order. Then they made excuses about being swamped after I inquired about my order, after showing me my ticket printed before any of the other customer orders who arrived well after me and placed their orders at the counter. Had to ask me three times what my order was, and then still had to go make my salad that was ordered. If I hadn't already paid online I would have left! Another customer commented about how disorganized they were. Good food, but wouldn't recommend this particular store.
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