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Ottawa Diamond Flooring

  1. Ottawa
  2. Ottawa Flooring

Reviews, get directions and information for Ottawa Diamond Flooring

Ottawa Diamond Flooring

About

We specialize in the sale and installation of Hardwood, Laminate, Ceramic, Vinyl, and Carpet Floor coverings. We also provide sanding and refinishing services for existing hardwood floors. We offer free estimates for both commercial and residential clien

Story

Ottawa Diamond Flooring was established in 1995 by Gary Tremblay, a consummate professional with more than 30 years experience in all styles flooring products and installations.

Ottawa Diamond offers a wide range of quality-brand Ottawa flooring products that include hardwood, laminate, vinyl, marble, ceramic tile, and a wide selection of wall-to-wall carpeting. Ottawa Diamond also specializes in granite and quartz countertops for the kitchen or bathroom, beautiful kitchen cabinets, staircases, railings, and a hardwood floor refinishing service that will inject new life into your higher traffic floors.

Our beautiful showroom features impeccable displays showcasing the many flooring products that have made Ottawa Diamond Flooring the undisputed leader in quality Ottawa flooring solutions. We offer a free in-home estimation service and the work performed by our installation team is guaranteed second to none.

Trust Ottawa Diamond Flooring to get the job done right and on time. Call 613-274-3535 today or visit our beautiful showroom in Nepean and discover why Ottawa Diamond is the #1 name in Ottawa flooring and Ottawa carpeting.



"Specialize in the sale and installation of Hardwood, Laminate, Ceramic, Vinyl, and Carpet Floor coverings. We also provide sanding and refinishing services for existing hardwood floors. We offer free estimates for both commercial and residential clientele, and would be pleased to welcome you to our fabulous new showroom. Here, you will find a wide variety of flooring, for all tastes and budgets."
Address: 42 Colonnade Road N , Ottawa K2E 7J6, ON, CA
Phone: (613) 274-3535
moc.gniroolfdnomaidawatto@ofni
State: ON
City: Ottawa
Zip Code: K2E 7J6


Opening Hours

Monday: 09:30-17:00
Tuesday: 09:30-17:00
Wednesday: 09:30-17:00
Thursday: 09:30-17:00
Friday: 09:30-17:00
Saturday: 09:30-16:00

Update Info

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Reviews
Ok, if I can give this company zero star I will. Firstly my parent and I were monitoring the installation, they didn't like that and we had some opinions for the patterning of the hardwood. Then I stayed as they instructed not to interfere with the installation. I stayed on the first floor with my parent. Then the installation guy walked out and said another guy will come and do installation but the coordinator called and said the contract is over. They did not work with me and all they say is I warn u we will withdraw the contract. Their work is not good either. The guy hammered the hard wood too hard it splits and they didn't put wax paper for the first few rows. Pictures attached. My suggestion is DO NOT go with the company. The communication is bad the work is bad. Everything is bad. Fyi, this is the place that home Depot in Ottawa subcontracts to. If anything doesn't go well, home depot doesn't have any control and nobody will do the rest of the work. Bear in mind that the coordinator will say this is a one sided story. I will tell you if I take the time to comment here they did a bad job and I don't care who u trust. Something happened. STAY AWAY!!!
We are very fortunate to have chosen Ottawa Diamond Flooring to replace the carpet on the entire second floor of our home with hardwood flooring. We were initially impressed with the large selection of hardwood in a variety of colors that included traditional colors as well as the latest in home decorating trends. This contrasts with other stores that didn't offer a wide selection to allow us to coordinate with the existing colors in our decor. Many stores seemed to carry mainly trendy colors that can become dated. Our salesman was very knowledgeable and very patient letting us consider our options at our leisure. We were permitted to bring samples on numerous occasions. His colleague covering for him on his days off was also very attentive even though this was not his own sale. The first shipment of wood was defective as the planks had warped. The installers were very quick to observe and report the problem instead of simply ignoring the defects and installing a defective floor that could have been a nightmare to correct after the fact. This was greatly appreciated. The second shipment was perfect and the installation was done expeditiously without any problems. The installers were very helpful, polite, dedicated, meticulous and proud of their work. They were very careful to minimize the dust and debris from spreading throughout the house as could potentially happen with a renovation of this size and they cleaned after their work was completed. The finished product is perfect and we are very happy customers. Overall, I would not hesitate to recommend Ottawa Diamond Flooring and we have given them 5 stars!
Just had my entire upstairs done, 4 bedrooms in hardwood and carpet in the hallway and on the stairs. I am extremely happy with the result. It looks awesome! Rob was very helpful in helping me choose the hardwood and carpet. The installers were great, a joy to have them work in my home. Will have them back to do my downstairs. Thank-you so much
Very knowledgeable, friendly and accommodating staff - Rob knows a great deal about flooring and the products they offer, and gives very good advice about the various options available. They take seriously the quality of their work and the satisfaction of their customers. Brendan did an excellent job installing a large area of new tile floor, including identifying and fixing major deficiencies in the subfloor that would have caused headaches down the road. We have used them twice now for significant flooring replacement and wouldn't hesitate to do so again.
We had Ottawa Diamond Flooring do a makeover of our 35 year old carpeted staircase staining the woodwork to match our hardwood floors from the original oak stain. The crew was respectful of our home, arrived when promised and went over and beyond what we expected to ensure that the finishing was of the highest standard.
I had Diamond Flooring install a new floor as part of a renovation I was largely doing myself. The installer came to my home to discuss the installation prior to the arrival of my hardwood flooring. He offered some great advice on how to deal with some of the dips in the subfloor and the transition to my new stairs. A delay in the production of my new stairs during the pandemic lockdown meant that they were not in place the day the floor was to be installed so the installer suggested he complete the work in 2 phases. That worked out very well and I was very pleased with the end result. Rob Martin was great to work with, he returned all my calls promptly and answered all my questions knowledgeably
This is the second job Diamond Flooring has done for us, the first being the main floor in a condo over a decade ago and now the front entrance way and stairs in our house. Both times they were efficient and provided good service. This time we are especially happy how the stain matches the existing hardwood and railings. A big thumbs up from us.
Went into Store, no one was there to serve me. Seems to have a lack of staff, and there wasn't alot of customers.
We bought our PG Model flooring from Diamond and we had a great experience. When we had specific questions the staff couldn’t answer, they called PG model on the spot to get the answer for us. They also price matched another retailer, provided a lot of information for installation we did it ourselves, and always answered our phone calls. They called us to inform us of the exact delivery date, and even called a day before delivery as a reminder. Things went really smoothly when we picked up our flooring. We will definitely be returning there and a big thank you to Rob for his excellent customer service.
From the moment we walked into the Ottawa Diamond Flooring showroom, we were impressed with the atmosphere and layout. Staff were helpful, courteous and knowledgeable. We had hardwood floors installed on our second floor, replaced carpeting on the stairs and upgraded our bannister and hand rails. We were very impressed with the quality of the work, the professionalism of the contractors and the finished product. The work was started and completed as scheduled. We would recommend Ottawa Diamond Flooring without any hesitation and have already done so with our friends and contacts. We are considering returning to Ottawa Diamond Flooring for further upgrades to our home.
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