OTA Watchmaker & Jewellry Inc

I bought a Rolex from a gentlemen who swears by and has bringing his extensive watch collection to OTA for years. It was recently serviced by OTA. It has been remarkably accurate. More accurate than any serviced Rolex I've had in the past. I showered with the watch and noticed a haze beneath the crystal. I called and spoke to Lucas, I believe, who was very friendly and accommodating suggesting I send him the watch (as I live in Ottawa) and he will water test and replace any gaskets under service warranty right away. Looking forward to a lasting relationship with this Horologist.
8 years ago (11-11-2017)

Whatever I've requested has been done or fixed graciously. They are well priced and I highly recommend Ota Jewellery Store. Lovely merchandise too!
8 years ago (04-11-2017)

Great family run business! Very friendly and efficient service. I am a very satisfied and happy customer! Highly recommended!
8 years ago (23-08-2017)

Have had many of my watches serviced and/or repaired here, and have a couple more there still. Awesome service, super friendly and knowledgeable. I've referred many others there and all have been very happy.
8 years ago (27-04-2017)

Went to have my watch hands replaced. Left with a permanent scuff on the dial of my watch, which he didn't even have the decency of admitting was his doing. Do good watchmakers make mistakes? Probably. Do good people admit to them, and offer to make up for them? Definitely.
8 years ago (25-03-2017)