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Reviews, get directions and information for Osmow's

Osmow's
"Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001."
Address: 355 Hespeler Road , Cambridge N1R 6B3, ON, CA
Phone: (519) 620-0009
State: ON
City: Cambridge
Zip Code: N1R 6B3


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-23:00
Sunday: 12:00-22:00


related searches: Osmow's cambridge menu, Osmow's Cambridge Main Street, Osmow's menu, Osmow's Shawarma, Osmow's Guelph, Osmow's Newmarket, Osmow's Student Special, Osmow's spice levels
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Reviews
Super food.. very clean store.. I ordered a mixed wrap and it was awesome.. but just needs to work on customer service
Do you know why some people doesn't like Osmows because of stores like this 355 hespeler ave, inside the mall I am in to Osmows for 7 years, damn fan, I visit Durham College Osmows atleast once in a week. Visited Cambridge to meet my buddy and I can say this is the worst Osmows I ever had. Here at the mall, they are tooo hesitant to add meat and rice. A medium rocks is 3/4 of regular oswmows. Staff are nice but food in portion is too less, meat is not crispy enough, rice is not cooked well. I was wondering why some people hate Osmose, may be they have tried wrong stores. Staff need to be enlightened and trained to maintain Osmows quality. To the owner: yes I email you.
It was great dining at Osmos Cambridge , the store was clean and the shawarma was tummy as well. Indeed , it was a great experience. Worth trying...
Quality, portion size, employee attitudes, and atmosphere have been gradually going down. Food isn't as hot as it should be, the overload on the rice to give you less meat now, all 3 gentlemen that I have encountered working there are absolutely rude to all customers. Dining in is horrible also unless you like to hear the store music playing at max volume. If you like this company go to Main and Dundas location for a much better experience.
UPDATE: wow quite the audacity for you to respond to your customers in this way. You'd rather continue to let your customers walk in and eat your restaurant that has a clearly bad distinct meat smell than try to acknowledge the problem and plan to resolve it. Well you have lost a customer for good now. Also, you are not 'inside' the mall, your store is literally located next to the entrance. The fact that your store is in an advantageous position , as you have claimed, yet still FAIL to adequately manage the bad odor and cleanliness level of the meat tells me you are not competent at managing your store. Original review: The store STINKS no matter what time you go in. I will echo what the other reviews are saying, it looks like the staff at this store have a poor quality 3rd grade chicken supplier. Chicken is airy and and thin. Does not taste good. Price sure are top notch. The manager of this store really should pay a visit to milton location to learn how a store is professionally run. The milton branch is EXCELLENT. Great tasting and high qualify food anytime you go. No smell. This store should invest in a good venting system to remove bad odour. I cant believe they let their staff work in such a stinky environment . I have given this branch way too many chances. Will not be returning.
Ordered chicken shawarma take-out. Very tasty and spicy.Food: 5/5
worst food ever. I literally could not stop farting the whole day after eating from here. Chicken was cold. Clearly no hygiene practices are being followed or food quality is just bad here. Worst osmows branch ever. I've had much better experiences it other branches. Who so ever is running this branch clearly does not care about providing high standard of food/service. I would avoid at all cost and no, it was not because of something else I ate. It was literally just food from this place. They clearly dont care about providing quality food. Hope a proper management takes over this restaurant or they just shut down for good in place for something better.
I ordered chicken on the rocks at 2:30 pm. through their website. I was told It would be ready after 35 mins 3:05PM. I went to the store exactly at 3:05 pm. This guy tells me he hasn't received my order yet. He checks the order screen and sees my order. After that, his face turns red and pale. He starts making my order after that. I asked him why my order wasn't ready, yet he replies, saying sometimes there are a lot of customers in the store, and they get busy." I saw 2 customers on the line to order in the whole store, that's about it. One guy was taking order other guy was playing with the meat and I asked him how long it takes to make an order he replied saying a minute but we are giving you fresh that's why It took time. I told him I waited 35 mins for an order, and if I knew this is how guys operate, I wouldn't even want it. The guy told me it's my choice, I took my choice and left the store without the food.
Go to other locations this one has terrible customer service. Just left after having bring given the wrong order, I was given fries instead of rice. No big deal you would think I asked the cashier who took the order if he could fix it, he said no you said on the stix witch is fries. I assured him that’s not what I asked for and he walked away. Stuck now with almost 20 dollars of food that is wrong. I have never in my life ordered fries with my meal from osmows and didn’t today. Absolute waste of money.
Update - again they are so amazing. I ordered the wrong thing and even though it was my error - they still fixed it free of charge. Amazing customer service. $7.99 for a regular sized chicken shwarma wrap and it was delicious. During these times its important to get the most for our dollar and I would put this on my list!
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