Ortensia Nail Salon & Spa

not bad but not good either. the other day when i asked for nails they said it was 65 dollars for bio gel but when i went today they charged me 85 dollars. the lady did a good job but didn’t listen and just did an oval shape when i wanted ballerina. not the best nails for 85 dollars.

I got a shellac manicure here and it did not even last a week without chipping. When I went in after 10 days and every nail was half peeled off, the owner told me that they don’t guarantee any long-term lasting for shellac. She said I could pay the $10 to get it removed or that they could remove it “for free” if I paid full price for a regular or shellac manicure. Horrible customer service and I definitely will never be back.Service: Manicure

What we went in for was 3 people a regular pedicure, a shellac pedicure and regular mani pedi.. which they confirmed when we got there. I already think 53 for a shellac pedicure that took 40 minutes vs a regular at 28 was a lot. Then my friends went to pay. They gave my friend shellac even though she asked for regular. So 28 went to 54 even though she asked for different. While my other friend was waiting for her toes to dry they had finished her hands they offered to massage her shoulders while she was sitting in a massage chair.. She was charged 35$ at cash for that 10 minute shoulder massage. When we said they didn’t tell us there was an additional charge to that and wasn’t told about the price they just stared at us. What was supposed to be a regular mani pedi and regular pedi costing 82 ended up costing my friends 142 before tax 160 after. We get our nails done often and we’re excited to try this place as it’s only around the corner but if you go watch out for this. We feel scammed. There’s no where on there price list that even lists massage.

This salon deserves no star at all!!! Went to get my eyelashes permed and wasted $45 for an eyelash perm that does not exist. The girl who did the service surely doesn’t know how to do her job. On top of that, I went home and noticed small white clumps on my eyelashes, that resembled glue. I just had to wash my lashes cause the white clumps doesn’t seem to go away. So disappointed! Please don’t waste your time and money in this salon. ‍

Really poor experience, prices are too high, they charged me $90 for shellac nails just hands, the girl who did my nails was having running nose plus she was super rude, I went with a friend and she had the same bad experience as me, DO NOT GO!

Went to salon on Sunday for the first time for a bio gel fill. I guess because my current nails were from another salon they charged me for a new set? It was $80 for a bio gel set without tips or anything which is way more than I’ve ever paid anywhere. Work did not reflect price but whatever I paid and left. 4 days later two of my nails have already chipped usually I never chip my polish from bio gel manicures so I called and asked them to fix it. The “fixed” nails were now a different shade than the ones I originally had because they couldn't find my colour? And they tried to ask me to pay for this “fix”. I do not recommend this salon

We called and spoke to Lyly who booked our appointment. We made sure to tell them that we dont want one person waiting as is the case there. Lyly completely ignored our request and futher more, rather than starting on the one who would be longer , they started on the one who would take less time to try to upsell. After a 30 min of seating in a chair and being told that any minute they would start, we left. Not impressed as we have been going there for years and they obviously have no loyalty to their clients. A shame as they have good workers there. Too bad this manager isnt as good as the previous one who cares about peoples time.Service: Pedicure

I moved several times and I live about an hour away but I still choose to come here from time to time to see May. I have been to other nail salons near my area and I don't get the same experience as I do with her. She is super friendly and very professional. She always listens my requests and I come out very happy with my nails. Since I bite my skin around the nails, she always makes sure to clean my cuticles very thoroughly. I have never had a bad experience with her! A++

Annie has been doing my nails for months now and I never want anyone else, she is amazing! She always does an amazing job and I can trust her 100% to do an amazing job. I love how clean and beautiful my nails look. I originally went there because every place I got shellac done it was peeling within days. I wanted something that would last at least 2 weeks. They reccomended bio gel with shellac and it has always lasted at least 3 weeks but would last longer. Im very grateful to have found this shop with Annie because my nails have always been beautiful ever since.