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Reviews, get directions and information for Original Roadhouse Grill

Original Roadhouse Grill
"Visit Our Salem, OR Roadhouse Grill Locationand Enjoy Great Food, Fun and a Family Friendly AtmosphereProud supporters of the Oregon National Guard and located half way between the mountains and the beach in the beautiful State Capitol! Visit us on your trip to the Willamette Valley wine country or during state fair days in August.VOTED Best 2014 of Mid-Valley People's ChoiceWant great Roadhouse food but don't have the time?Get it to go with our new curbside program:Salem OR Original Roadhouse Grill Keep Your Motor Running ProgramJust call ahead with your order and when you arrive we'll bring it out to your car. It's that easy!"
Address: 481 Lancaster Dr NE , Salem 97301, OR, US
Phone: +1 503-375-0942
State: OR
City: Salem
Zip Code: 97301


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:00


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Reviews
It's been awhile since we have been to this location. Tonight was not as good as we had hoped or remembered. My full rack of ribs lacked BBQ sauce and was kind of dry though it tasted good. The prime rib we had was a nice piece of meat however, because it was cooked on a grill, it turned out to be quite dry. The salad was amazing though. And the jalapeno burger was tasty, but it wasn't very spicy. But by far the best thing was our waitress. She was very attentive. We expected it to be expensive though portion size was nice.
They accommodated a super large group of teens and adults perfectly! Everything came out great and we had no issues with food or drinks. Highly recommended for groups of all sizes. I had their steak with coleslaw and loaded mashed potatoes and it came out perfect!!Food: 5/5
I've been going here for nearly 20 years and tonight was the worst I've seen this place. Our table was not clean, it was sticky and had little food particles on it. My wife's silverware was not clean, it had rice still stuck to it from whoever previously used it. Our waitress got her new silverware but never did apologize, instead it was "Here ya go" and that's it. Our waitress was not personable to us, instead she seamed bothered and would walk off while still talking. The windows facing Lancaster were absolutely filthy with handprints everywhere and what looked to be slobber or food slung against them. As I looked up I couldn't help but notice numerous cobwebs above us. It was sad to see this place so run down...Probably 25% occupancy tonight not very many people. Food was good though. I hope this restaurant can get it together.
Went in at 11:10am on a Saturday, they sent out old rolls from the day before. When we got are food my wings was cold and my husband and grandpas burgers was dry and hard to even swallow. When we said something to the waiter she was all let me talk with my manager and came back and said well if u said something to us we would have remade it. For one it wasn’t good the first time why would we want you to make it again. Didn’t even offer a discount on are bill. Never had a problem before today . Definitely won’t come back
Our company is small. We had 10 adults and the 3 under 2. We did call to warn them the day before just to give them a heads up. That night was a disaster. It took thirty minutes to get drinks. Our dinner salads after our meal and one salad came as we were leaving in a to go container. I'm sorry but we've always had good service. It felt like they were training new people. The food was excellent, and the drinks were poured correctly and tasted amazing, which is why we will go back.
Very tasty food, extremely attentive staff, I must say the strawberry lemonade was SUPER good! The only downside was it was freezing cold, past an uncomfortable level of cold, it was freezing.
The only reason I am giving them a 3* rating is because their service was excellent, and the food arrived shortly after we ordered it. Unfortunately, the bread rolls and BBQ sauce on the Tri-Tip sliders were super sweet... Too sweet. And the Road House chili..? Please. It was gross and... Too sweet! I will not be eating there again.
It's been awhile since I've eaten here. I had the ribeye, broccoli and garlic mashers. I have no complaints other than I remembered it as spectacular. It was good, don't get me wrong; could be my memories aren't entirely accurate. Our server was attentive in a good way. I miss all the peanut shells on the floor peanuts are available but you need to ask for them Blackberry lemonade is very good!
The food was great. The service was great. All of the employees were friendly, knowledgeable and efficient. This restaurant gets only 2 stars because it was stupidly cold in there. Within minutes of getting our food, it tasted like it just came out of the refrigerator. Literally, the folks at the table next to us brought BLANKETS in from their car to wrap themselves in. 40 degrees outside and 55 inside. Too uncomfortable for a pleasant meal. Turn on the heat already. It's winter!
One of the worst dining experiences I have ever had. Well I don’t know if I can say dining since our food never arrived. We came in today around 430 with a party of 9 and were seated promptly, unfortunately it went downhill from there. We placed our order but started to notice that tables who got there after us were getting their food before us, some even got to go boxes. We were a big party, so we just figured that was why and decided to just be patient. About 45 minutes or so later I decided it was time to check in with the waiter. He politely said he would go check and came back and told us our food was ready and was just being plated. 15 to 20 more minutes passed and we still had no food. No one came to talk to us and it almost felt like they were avoiding our table so my brother in law decided to get up and go check with someone and he was told that our order was never placed. At that point we decided to leave. In total we waited for over an hour and I understand that mistakes happen but the fact that our waiter lied to us and said the food was ready and was just being plated when in reality it hadn’t even been started is what I cannot get over. I also can’t believe that a manger never came over and no one apologized. Very disappointing experience to say the least.
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