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Reviews, get directions and information for Orange & Rockland Utlts Inc

Address: 1 Blue Hill Plaza, Pearl River, NY 10965, USA
Phone: (877) 434-4100
State: New York
County: Rockland County
Zip Code: 10965



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Reviews
I feel like i was camping at home with Tropical Storm Isaias. Getting my power back and just having a great time. This storm was a great test run with Orange and Rockland Utilities, Inc. This storm was my 1st time with them. I been with them for 4 or 5 years now. I know that to do with the next storm coming with the seasons. I lost my power for 4 days. when 5 day came i got my power back. Power outages and camping fix in great with me. No issue with me!. Washington drive,New Jersey 07446
Unfortunately “zero stars” is not an option. Horrible, constant outages, even on clear normal days like today. Had 2 fridges burnt in 2 1/2 years and when finally decided to file a claim, they rejected as it’s not their fault . As I said, I understand if severe weather plays a factor, but on a clear sunny day, there’s definitely some issues with the grid itself and probably the lack of proper maintenance.
Family recently moved to Allendale. We were told PSEG was power provider. 8:00AM Monday after a month my family woke up to no power. We learned ORU was power provider. Customer service was little help. ORU made our family jump through hoops for 24 hours before they would restore power. No warnings. No letters. No common sense.
Call their number and you “gas outage and gas leaks”. After that nothing, same with website. I just want to know how much is gas charge per CCF They just ignore you. They are the only show in town.
Minus 5 stars if I could. Try calling customer service. They go around everything and never give you a chance to talk to anyone. All I wanted to do was talk to a representative. Their website must have been designed by The 3 Stooges because it's just as useless.
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