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Reviews, get directions and information for Opto-Réseau St-Lazare

Opto-Réseau St-Lazare
""Confiance et satisfaction ne font qu’un!Chez Opto-Réseau St-Lazare, vous êtes assurés de trouver des professionnels de la vue hautement qualifiés. Nos optométristes, nos opticiens et tous les membres de notre équipe sont là pour vous écouter, comprendre vos besoins, vous offrir les bonnes solutions et tout cela, afin que vous soyez pleinement satisfaits de votre visite et de vos achats.Notre clinique est en mesure de vous offrir une panoplie de services et un choix de montures à la hauteur de vos attentes. Et pour vos lentilles cornéennes, nous offrons maintenant la commande en ligne.Au plaisir de vous servir!""
Address: 1767 Chemin Ste Angélique #100, Saint-Lazare, QC J7T 2X7, Canada
Phone: (450) 455-8713
State: Québec
County: Vaudreuil-Soulanges
City: Saint-Lazare
Zip Code: J7T 2X7


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


related searches: opto réseau saint lazare, optometrist in st lazare, lunetterie st lazare
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Reviews
Hit and miss, had to cancel appointments because of Covid, couldn’t get my warranty replacement lenses as a result. Exceptions should have been made for that, in my opinion. Front desk very courteous. Do not see Dr Pelleriin if you are having your kids tested. Mis diagnosed my son, wore glasses that rendered him legally blind.
For so many years my whole family including my parents have been clients of the St-Lazare optometrist. Today when I called to ask for a DP number because I was ordering glasses online, I was told that they would not tell me because they do it on the frames in store. I explained that we buy our glasses there 800$ every two years. However; my husband needs a new pair now, inside the two year limit, and therefore insurance will not pay for new ones yet, hence we have to go on goggles4U. All that to say is that, they refused to help me and when I asked how to measure she told be that I could Google search it, patronizing and rude at the same time. So many years going to this place.. sad. I will share my story with others.
An update. I asked for my pupillary distance number along with my prescription and was refused. So dont do eye tests here as they seem to believe it compromises them to share the information because it could be evaluated incorrectly by their competition. So ordered a pair of computer glasses September 25, along with a pair of sunglasses. I am on my third version of the lenses, as they have been so far, and this time wrong again. First time the prescription was totally incorrect. This time the field of vision for my computer glasses and sun glasses are the same, which means realistically I can't see over 2 feet. Good for the computer glasses, unperfect for the sunglasses. Not perfect to drive with. Are Opto-Réseau 1767, Chemin Ste-Angélique, Saint-Lazare, Quebec clamoring to fix my problem, which is totally not my fault, nope I have been given the next appointment which is 9 days from now. Beware, when dealing with this company. Twenty minutes after this was posted I received a call to come with my sunglasses. We are now trying a third lens, and I am very hopeful. I have been told "we will get it right" which is exactly what I want.
I found the optometrist to very nice, professional and she helped answer several questions. I would recommend this store.
very good very nice staff lots of help and they really look at the way your eyes are centered when you try frames so that you know they look good
Super polite and friendly staff!!
Ask for Isabelle. Very competent.
Just rude, unhelpful and unprofessional
Translated by Google For my part, excellent service s before and after sales, take their time to show us well and choose the right frame, very complete eye exams. P.S: but unable to explain to us in DETAILS what each of the machines is used for for the different types of eye exams , quite disappointing. I only give 3 stars out of 5 because the prices are a bit exorbitant and very difficult to get an appointment within a week, finally, the reception on the phone is a little cold quite often in my opinion and no longer lack understanding on occasion. Original Pour ma part, excellent services avant et après ventes, prennent leurs temps pour bien nous montrer et choisir la bonne monture, examens de la vue très complet. P.S: mais incapable de nous expliquer en DÉTAILS à quoi servent chacune des machines pour les différents types d'examens de la vue , assez décevant. Je donne seulement 3 étoiles sur 5 parce que les prix sont un peut exorbitant et très difficile d'obtenir un rendez-vous à à l'intérieur de une semaine, pour finir, la reception au téléphone est un peu froide assez souvent à mon avis et plus de manquer de compréhension à l'occasion.
Translated by Google Great service! Very nice choice of glasses! Original Excellent service! Très beau choix lunettes!
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