Oneida County DMV Office

I've lived in 3 other states so I know what it entails to transfer licenses and plates. This was by far the worst experience I have ever had. You wait at least 30min to go to the first counter, get told you need to fill out all this paperwork, then get back in line so they can check it, they then give you another number where you wait an hour. Then you go to another front desk, they check your paperwork and then you get a 3rd number where you wait another 35 to 60minutes. Horrible customer service and overall process completion. I don't know who organizes their system on what windows to go to but they need to do some serious efficiency crunching. I've lived in bigger cities and I was in and out (registering 2 vehicles and license transfer in 45min). What the Heck is the deal with this DMV?
8 years ago (13-10-2017)

Horrible just horrible. Not ever will you have obe of those unethical employees pick u a damn phone call. To ill hear it ringing while in that long never ending line too.
8 years ago (20-09-2017)

What's the use of having a phone number if you're never going to answer the phone? I've tried calling twice every single day for the past month and they haven't answered the phone once! Don't waste your time calling, you're better off just going in and directly dealing with their terrible customer service!
8 years ago (21-07-2017)

Why bother to offer to speak with representatives when nobody ever answers to represent you?
8 years ago (21-04-2017)

I've called twenty times a day for seven days straight and never once got a answer.
8 years ago (04-08-2017)