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Nova Scotia Health Authority Blood Collection

  1. New Glasgow
  2. New Glasgow Health

Reviews, get directions and information for Nova Scotia Health Authority Blood Collection

"Walk-in service has been discontinued at this location.-Patients requiring urgent and essential bloodwork with require an appointment by calling 902-752-7600 ext. 2830-Unfortunately this phone line will not be monitored for messages, and callers cannot be placed on hold. We apologize for any inconvenience this causes.-The appointment line will only be available from 9:00 a.m. to 1:00 p.m. Monday – Friday, excluding holidays."
Address: 678 E River Rd, New Glasgow, NS B2H 3S1, Canada
Phone: (902) 752-7600
State: Nova Scotia
County: Pictou County
City: New Glasgow
Zip Code: B2H 3S1


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Reviews
The folks here work hard to make sure they get everyone done as fast as they can. They technically don't open until 7am, but most times they open the doors 15-20min early to start getting people through. Staff are always professional and friendly enough. To those that make comments about them being "rude" or saying they just "stand around", don't mistake directness for rudeness, these folks have to process a lot of people through in the run of a day, and don't always have time for small talk. As for the "standing around", every working person needs and is entitled to take a break. Sometimes that break is just taking their entitled 15mins to chat with a co-worker that is also on break and try to unwind ever so slightly from the craziness that is the blood collection clinic. Maybe cut them a little slack.
I'm a bit perplexed by this operation. Mid afternoon and just myself and another gentleman there waiting more then 10 minutes for the number counter to change. A peek around the corner reveals 2 reception staff having a good ole non work related chat. After being discovered they asked what numbers we had. the next two in sequence of course. At this point there was no please or thank you just a "why are you bothering me ? " attitude. Shuttled around the corner the dark haired collectionist was reluctant to answer questions and did the most painful needle insertion I've ever had done over the years. Again any semblance of apology, please or thank you was absent. I think we might be getting a ground floor reference as to what's wrong with our health care in this province as lack or manners and complacency abound.
Had to go in for some bloodwork and had my daughter with me , all the staff were amazing as to explaining all of the questions her young mind had. The nurse even gave my daughter a cute little finger puppet . Was very quick getting in and out.
I had the same experience of the previous poster. Between 7 am and 11 am, the clinic had processed only 24 patients and over 60 were waiting. There was standing room only and it was very discouraging to see the workers abandoning their work and standing around chatting and joking while people waited for hours. Thank God for Mediclin.
Wait time was ridiculous. Lady who was ahead of me was finished and went to bathroom afterwards. I didn't get in until half hour later. Thought they left for a lunch break.
Efficient and courteous folks
Always friendly
Excellent staff, very professional . A real credit to the health Authority.
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