Northwestern Bank

Small Town Bank Not so Small town anymore! I love Small town Sheldon Iowa I like to see the city grow and change. But some changes are bad Northwestern bank used to know me by name but today they treated me like a common thief for an over draft that put me $10 negative on an account I thought was already closed. They wouldn't work with me and said that they need the $10 to pay for the time I have used. I just called twice because the person I needed to talk to was at lunch. Long story short if a bank needs money that badly I would not trust them with any of my money. My new big city bank has a policy that it forgives up to 3 overdrafts a year $90 . I was with Northwestern bank for 5 years or longer and they wouldn't even forgive $10 worth. Small town bank not so small town anymore makes me really sad. Ps I would not have posted this but before I hung up this was said by one of the bankers "I am not closing your account until we get $9.99" So if anyone has some time and are in Sheldon Can you bring $10 to northwestern bank and tell them its for Bill
13 years ago (27-11-2012)

Truly a Community Bank where everyone knows your name! They take care of you personally--Jennifer helped me very quickly, and made sure that all of my needs were met.You can't be the customer service of this small town Iowa bank.
10 years ago (15-01-2015)

This bank sucks and doesnt know anything about community and I will make sure everyone know that they are crooks after I post this I will write to the surrounding newspapers thats how terrible they are
9 years ago (02-01-2016)