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Nike Store

  1. Richmond
  2. Richmond Outlet Stores

Reviews, get directions and information for Nike Store

Address: 6551 No 3 Road Suite 1592 , Richmond V6Y 2B6, BC, CA
Phone: (604) 276-0015
State: BC
City: Richmond
Zip Code: V6Y 2B6


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Reviews
Shoutout to Dylan and Robleh. They were super patient when I was buying my shoes and clothing and didn’t question my numerous amount of inquiries when I asked them about their products. Truly important to have staff like this at the story. Overall amazing experience.
Best Nike store in the lower mainland! Super helpful staff that go out of your way to help you. Went here the other day and Krid was so helpful and pleasant! Thanks again Krid!
Even though the store is named 'Nike" it is apparently not actually Nike and they don't honor Nike gift cards. Told us to go online, then online says gift cards are in store only. Nike is stealing money with their "gift cards".
The first female salesperson was very "don't give a damn" The second salesperson was way nicer and proactive
Before the shoe went in the bag, the box wasn’t smashed. When I got home, the box was smashed inside the bag, like angry aggression smashed. I pray for the employee to quit and find another job that will make her happier.
Just got a pair of cosmic unity twos! Dealt with Rod. Super helpful, charming, and pleasant. Gave me great insight and information. 10/10 would recommend this store!
I called before coming to this store and had to drive 40 minutes just to get there. A representative received my call and said that they have different options and sizes for the shoes I wanted. It was Nike Jordan Retro 1 and when I came to the store I saw there were only 2 shoes in the entire shoes for this series. I even asked her for the series and options before coming and she said they had a lots of them so couldn’t tell me on call. Thanks “Sophia” or “Sofia” for wasting my time and energy. Worst customer service ever.
The stock manager is INCREDIBLE. He is so kind and helpful. I had been looking for a different size in a hoodie, and he had told me that they would sadly not get any more. A few days later I came in to do my return and he remembered me and when I came in to return the incorrect size he remembered me and went to the back and he had the size I needed. He deserves to be acknowledged for his great knowledge and thoughtfulness. Every time I go in I usually get great customer service but he sets the standards very high and always gives exceptional service and makes it so enjoyable to shop at this location. :D
You may have to wait outside the store for a little until a worker lets you in due to the store being small and being considerate of giving other's more space to shop. Can be confusing to tell who works there since there is no uniform. Store is clean and the cashiers are quick.
Many choices and quality clothes and shoes~ FAQ: Does my Nike store offer pickup? You can check the store’s information page—we’ll note if the store offers pickup. How do I check-in when I arrive for curbside pickup? When you arrive, tap “CURBSIDE PICKUP” in your confirmation email. You’ll need to let us know what your vehicle looks like you don’t need to enter your license plate number. We’ll bring your order to you and check your photo ID through your closed vehicle window. And then we’ll leave your order wherever you’d like in your vehicle. How do I know if my order qualifies for store pickup? You’ll be able to select an eligible Nike store at checkout if the items in your bag are available at a store near you. How long will you hold my order? Sometimes your day requires calling an audible or two. We get it, so we’ll hold your order for seven days. Come in when it works for you. We’ll even send you an email reminder. What if I don’t pick up the order in time? If you don’t pick up your items within seven days after ordering, we’ll automatically cancel the order and process a refund. What if I don’t have my QR code with me? It’s not a big deal, you can scan your Member Pass in the Nike App. Can someone else get my order for me? For your protection, we’ll only release orders to the person who placed it. But don’t worry, we’ll hold your items for seven days, giving you plenty of time to swing by. How can I return my order? You can return items to any Nike store make sure to have your order number or contact us to ship your return. Can I cancel my order if I change my mind? Yes, you can cancel your order any time after placing it and before picking it up. Just visit your orders page, select the order you want to cancel, and go from there.
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