A wonderful experience. Thanks Riad for providing great Customer support. Keep up the great work man!!
This is the Nike store in the mall. This place is spacious and well divided into clothing, shoes, and accessories. The men's, women's, and kids' corners are well categorized. It felt like there weren't enough employees to ask questions, and when I got there, there was only one employee at the checkout counter. It would be good to allocate the number and arrangement of employees well.
Braj was absolutely outstanding in terms of his customer service. I highly recommend him to anyone looking for top quality services as he allowed me to be directed to the correct department!
I was helped by a knowledgeable staff to find the right type of shoe and orient myself among the different technologies used to make shoes.nnI was lucky because they had a sale and it felt extra good to be here today.
This is an outlet store so anything bought here cannot be returned to a Nike store, however, I found that this store has better items than the Nike stores in STC and Fairview so while it's inconvenient to trek all the way here if you need to do a return or exchange, you probably wouldn't find the item at another store anyways. I have found a few things that not only weren't at other stores but also not in the Nike app anymore.nLike all the stores in this mall, this one is insanely busy but the staff do a great job at keeping it tidy as the shoppers make a mess. I have noticed a few employees who re-fold and place items just moments after a customer leaves it out. I'm genuinely impressed with the state of the store as other less busy outlets typically look messier.nThe staff at the counter are great. They've always asked if I found everything I was looking for and will check their inventory for alternate sizes. And, processing an exchange was no issue at all; I had the receipt and it was quick and easy.nHighly recommended