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Reviews, get directions and information for New Dynasty

New Dynasty
Address: 1413 S Commercial St , Neenah 54956, WI, US
Phone: +1 920-727-9779
State: WI
City: Neenah
Zip Code: 54956



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Reviews
Waited 30 minutes for chicken fried rice and chicken wings. Rice had no egg no veggies, just dry meat rice and onion. Wings tasted weird and didn't look appealing. First and last time for me.
Have loved New Dynasty for years. But, last week I ordered Veggie spring rolls, they sent meat...ordered vegetable fried rice, they sent pork...ordered szechwaun beef, they sent pork...they did replace the rice, hence the 2 stars, but told me the szechwaun was beef...I've never seen white meet beef before. Check out picture
First and last time ordering, I ordered shrimp egg too young and chicken fried rice, instantly after eating I got a headache that progressed through the night, and in the morning my stomach didn’t agree with itno need to go into details but I was horrible for the whole day…do not recommend
When I order my food is ready and always good great qualityRecommended dishesShrimp Lo Mein, Shrimp Fried Rice
Have been ordering from here for quite awhile. We always enjoy our food. Pretty good prices also!
I have ordered delivery every time about 10 times now from the restaurant and honestly it has been good every time. The deliveries are in reasonable time, polite drivers, and my food has always been hot. People are correct about the crab rangoons having a lot of air in them, but I like that because then they aren't too crunchy on the edges.
This restaurant customer service is absolutely ridiculous. We ordered food for myself and coworkers while we are at work during a busy day, and they forgot three items. When I called to get our missing food delivered as we should, they kept saying “it’s not our fault, we will need to charge you” and continuously kept arguing with me for 20 minutes. And we STILL didn’t get our food we paid for! She kept saying to “double check our bag” and argued. I will NEVER order from here again. Absolutely ridiculous.
First time ordering from here as I’m new to the area. Spent $40, and i thought it would’ve been good but it was honestly horrible. The rice is stale, the chicken is gross, and the sweet and sour chicken I bought is shrimp? I’m not happy
As truck driver I have eaten some pretty bad food, but my order to night was some of the worst food ever. Fried dumplings are the gross store bought stuff dripping in oil, and Rangoons where done in very old oil thru it all away with 1bit of each went to McDonald's.Takeout: Yes
Update to original post: Don’t bother getting dinner here. The food portions aren’t larger and they cost more. Additionally, you have to pay extra for fried rice or lo mein noodles the rice comes free with lunch orders. On another matter, if the restaurant makes a mistake they will not rectify it or offer to give you a discount or make it right in any way, no matter how pleasantly you present the problem. Most of the time we are handed our takeout orders with little or no pleasantries whatsoever, not even a thank you for your patronage type of goodbye. This place has lost our business and the worst part is that they don’t even care. They don’t even respond to reviews on any platform. You’re not a valued customer, you’re income, and even that doesn’t mean they’ll take the time to treat you right. Original post: My fiance and I are particularly choosy about our Asian-inspired cuisine. Today we could smell their food cooking because they are so close to where we live and the wind was just right, so we decided to give it a try. We ordered online and got Chicken and Broccoli and Mongolian Beef, with a side order of Hot and Sour Soup and Crab Rangoons. The website was easy to navigate and had a pleasing aesthetic. Ordering online was a breeze. My fiance decided to go and pick it up and our order was ready when expected. She said that the restaurant was clean and had a nice family atmosphere, with a small curio shop located inside. She had a coupon but the lady at the counter politely waved it away and just gave her the discount. So, no need to print the coupons each time, which is a savings I am glad of. The food itself was far better than we expected. We have been searching for a decent Asian restaurant for over a year and a half, so we had very low expectations to start with. New Dynasty met our usual expectations and went well beyond. They even included a side of Sweet and Sour Sauce for the Crab Rangoons gratis. The sauce wasn't the usual runny and flavorless brown sauce, but a thick, rich, robust-tasting sauce that covered everything it was supposed to and didn't spill over into the Fried Rice, as is so often the case in Asian take-out food. That fact alone stood out and placed New Dynasty in a category all by itself. The Pork Fried Rice that we chose over the White Rice option was moist and tasted wonderful. The vegetables were crisp yet soft enough to add that perfect texture to epicureans. The meat wasn't overcooked and tough, another sad fact of take-out food at most places. Overall, I feel New Dynasty raised the bar for us and we will be patronizing their establishment frequently in the future.
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