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Nelson Auto Center

  1. Otter Tail County
  2. Nelson Car Dealer

Reviews, get directions and information for Nelson Auto Center

Nelson Auto Center
Address: 2228 College Way, Fergus Falls, MN 56537, USA
Phone: (218) 429-4308
State: Minnesota
County: Otter Tail County
Zip Code: 56537


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

related searches: Nelson Auto Service, Nelson Auto Inventory, Nelson Auto Center staff, Nelson Automotive, College Way Auto, Nelson Ford, Minnesota Motors, Quality Toyota
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Reviews
Great service and wonderful staff; hats off to the Nelsons, Brent and Laurel.
8 years ago (24-12-2017)
When I had car trouble on my way home to the cities from ND by myself, these guys went out of their way on a Thursday night at 5pm to make sure I could continue home safely. All of their technicians had gone home already, but Bill was willing to help me out anyway. Thank you!! Highly recommend this place.
8 years ago (11-07-2017)
What a great group of people! Trevor and Dave made the buying experience enjoyable! 4th truck from there and each time feels like my first purchase! Mike in accessories was great to deal with and put together the perfect Truck! Service guys are friendly and knowledgeable and have always been great for both of our vehicles! Highly recommend you check these guys out! Ask for Trevor!!!!
8 years ago (15-03-2017)
Same as most dealers, they try to jab ya and take all they can...never the same deal.
8 years ago (10-01-2018)
We Purchased two vehicles from Nelson Auto Back in December. After reading many reviews we felt that this would be a great dealership to get a vehicle from so I went in with my kids thinking this would be a quick ordeal only to sit there all day waiting for them to get the sale complete. The sales guy and I had worked out a deal that consisted of a down payment, a set monthly amount and most importantly a warranty since both vehicles were used. So we finally after being there for 7 hours completed the deal and when my wife and I went to sign the paperwork the numbers were NOT what we agreed upon with the salesman and more importantly there was going to be no warranty! So after speaking with the manager who closed the deal we told him this was not what we agreed upon with the salesman and inquired about an extended warranty and it waa going to run us 200$ more per month so we were going to just leave but then they gave us a limited warranty so we agreed upon that. After having the vehicle for about a week I noticed the oil pressure was dropping and one day after coming home from work it completely bottomed out and I received a warning light to shut the vehicle off immediately! So I brought it in they had it for about a week and told me it was ready so I picked it up and on the way home the same thing happened so I turned around and dropped it off again. So After leaving it there they looked at it gave me a loaner car(which I appreciated) and said they would have there gnc guy look at it and get back to me. About a week later I still had not received a call so I went in there and spoke with one of their managers and he pulled me into the office and basically told me they didn't want to keep throwing money at it thinking they may have to replace the engine because they were having a difficult time figuring out what was wrong with the vehicle. They ended up replacing some gaskets and the oil sending unit along with the suspension also had issues that they repaired as well. A week after I got the truck back we noticed it was leaking coolant and transmission fluid so after speaking with the mechanic at Nelson he told me to take it to the nearest mechanic and it turned out the water pump and a transmission line were bad so they had to replace those. After getting the truck back I noticed a week later that I was still leaking coolant so I took it to my mechanic and then had to replace the radiator! They say they do a 72 point inspection on all there vehicles I dont see how there is any way that all these things could've been missed! The other vehicle we got from them I noticed always leaked some oil by the rear axle turned out that needed a rear seal. I also noticed that there was some rust on the rocker panels so I went to sand it off so i could paint them only to find out THE RUST IS ALL THE WAY THRU!!!! You gotta be kidding me they made out good on my trade ins, only to sell me some junk in return. Several times I tried to get in touch with the General Manager Alex Nelson but he never returned my call. I cannot recommend purchasing a vehicle from Nelson after our experience with our vehicles. # Alex,Dont bother leaving me a message to call you back I already attempted to contact you via email as well as calling there You can look up my file and call me, our salesman was Brian Q.
8 years ago (25-06-2017)
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