Napoli Ristorante and Pizzeria

What a wonderful experience at this restaurant. The food and drinks were very very good. I highly recommend going with a shared family style experience versus doing individual portions to really get to sample various things on the menu.

I want to express how much I enjoyed having dinner at this great restaurant.. food was really tasty, it felt like it was home made Italian food, it became now the most Italian authentic delicious for me to go to when i am Niagara Falls, i went there for my anniversary. Just a hint .. if you are going on a weekend make sure to make a reservation otherwise u will really wait for a longtime

I am delighted to report I found one of the best Italian restaurants in Ontario. My partner found this place while we were searching for a place to eat, and we decided to give it a try as it was one of the few restaurants in the Niagara Falls with a good rating. I was surprised as soon as I stepped inside, as the outdoor space looked more generic and nothing special. The restaurant is actually a lot bigger than it looks from the outside, and the indoor is really well decorated. I appreciated the dim lighting of the indoor space and all the paintings on the walls. The restaurant felt like an upscale, family restaurant type of vibe. In terms of the space and the seating, it's definitely big enough to host multiple big groups but it's also an ideal dining space for couples too. I ordered a glass of vino and my partner and I ordered meatballs and sausages to share. For the main course, I ordered a mushroom risotto that was on the specials for that day. The complementary bread that was served was a good hint to the quality of the food that was about to be served. It was perfectly seasoned and was delicious with olive oil that was served with the bread. The meatballs and the homemade sausages along with the tomato sauce, were also really well seasoned and perfectly cooked; they both had good texture and the right amount of moisture inside. The portion of the meatballs and the sausages was generous, it would have been enough for three people as a starter. I was really, really happy with the risotto. The rice had the perfect texture; it definitely had a bite to it, but it was soft to chew and just perfectly cooked. The overall creaminess of the risotto and the texture and the flavour of the mushrooms worked really well together to create a balanced, delicious meal. It is the best risotto I've ever had and I think it will be very hard to find a restaurant in Ontario that can serve up a better cooked risotto than the one I had at Napoli Ristorante. The service was also really good and the food came at the right time. The overall dining experience was great, and the price of the food felt very reasonable given both the quality and the quantity of the food. While it is a bit out of the way from the main entertainment and the hotel areas in Niagara Falls, it is well worth walking extra couple of minutes to give this place a try. It is absolutely worth the trip if you are craving for an expertly made Italian food.

The appetizer bread with olives/tomatoes spread was so good! I would go back just for that. Pastas were well done but we couldn't finish, too full.

Came here for my husband's birthday. The pasta was freshly made and the white pizzas were delicious. There were 5 of us and two pizzas, a pasta and two appetizers were perfect for us. Service and food were awesome

Incredible authentic Italian meal. We ordered a pizza and salad, bolognese, pomodoro with meatballs and tiramisu. The handmade pasta was cooked perfect to Al dente and the sauces were so fresh. The meatballs/sausage plate was a tad dry and too much for one person but the sauce was incredible. Tiramisu was a strong dark chocolate espresso flavor which I loved but isn’t for everyone. Prices are a bit high compared to other restaurants in Niagara but it’s well worth spend

One of the best Italian restaurants with good quality food. If you want to pamper yourself this is the place to choose with no doubt. We visited last night and really had a great dinner, the pizza crust is amazing, generous portions. Highly recommended.

Food was great but not amazing. Burrata pizza had fresh, creamy burrata but it also had a lukewarm crust that was slightly too thick and chewy at the end. Clams in my vongole were overcooked and rubbery but the broth was thick and flavorful. I would have appreciated more broth though. The semi-dry Riesling was a show stopper and a must try.

We ordered a pizza and two pasta. Price was very reasonable. All tasted good but especially the pizza. We could not finish the pizza and took one piece home. After 48 hours and traveling over 100 km in winter, the pizza still tasted fresh after a short bake in a small oven. That tells you how good the dough was. Our waiter was exceptional. Knowing that we wanted to share all our food just by listening to our conversation, he brought additional plates for us without asking. Our cups were always filled. Not once did we have to wave him in to fill them. There were many more small incidents to show how attentive he was. Napoli seemed like a family restaurant in a small town but with a top notch service and food. I hope they will remain this way for years to come.

My family and I did not have a good experience coming to this restaurant for dinner. This is our first and will be the Last Visit. We were a table of 7 adults and one child 1 year old to settle my nephew as we waiting for the food he was being shown a video on a phone. We understood to respect the other diners surrounding us so we ensured the volume was on the lowest setting... as in literally one tick above silent. The front of house not sure if he is the owner of manager came by and told my cousin to turn the volume down.... which clearly meant silent since the volume was literally at one tick. My aunt and the rest of our table thought that was rude considering we all couldn't hear the phone over the music and the restaurant chatter. A negative tone was set because at that point forward the mother of the child felt mortified, embarrassed and completely uncomfortable along with her son. Before leaving this review I have seen others of customers with children and they have been treated in the same manner or this incident was just a one off... What is bothersome is that the manager or owner thinks that his behavior is acceptable. My fiance left an honest review of our experience and the response was that you felt your character attacked.... HOWEVER, due to the disrespect the table recieved my sister felt absolutely un welcomed to the point she couldn't sit down and eat her dinner. The second the food arrived we had to take it to go. A table of 7 requests to take the food to go the second it arrives at the table... and the front of house/manager/owner not what position he is had ZERO to say. The customer service or complete lack there of couldn't be bothered to ask why we were leaving so abruptly. Simply because he knew exactly what was done and didn't offer an apology. To be honest the servers and the waiter was lovely. The only downfall of the experience if the person who sat us. He made my sister feel completely out of place. When asked to put the phone on silent he pretty much was letting her know having Children at this restaurant was a huge inconvenience. Talk about be kind.... we came out to dinner to celebrate my sister with family from Cali... and the service we recieved was not great. At all. Just like the slogan on the menu... the ast line did not exist with how were treated. This issue with dining with kids at this restaurant seems to be a recurring thing. Some changes need to happen here because the front of house has zero awareness on how his attitude affected a new mom.