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Reviews, get directions and information for NAPA Auto Parts - NAPA Gananoque

NAPA Auto Parts - NAPA Gananoque
"Your local NAPA Auto Parts stores in Gananoque offers over 500,000 quality parts and accessories for all types of automotive applications, as well as quality tools and accessories for all types of needs. Looking for a battery, brake pads, rotors, tools or hard to find parts? We've got you covered so you can maintain and repair your car or truck. You can look for your parts online directly or come visit us in store to benefit from our NAPA experts know how and quality service."
Address: 825 Stone St N, Gananoque, ON K7G 1Z7, Canada
Phone: (613) 382-6272
State: Ontario
County: Leeds and Grenville United Counties
City: Gananoque
Zip Code: K7G 1Z7


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Rudest customer service I have ever had. Gananoque location, I dont know if independent owner or not but someone needs to teach basic manners. I called today May 8th to ask about a battery for my truck. When the staff informed me they had one & cost I stated it seemed high for a battery. As I attempted to inquire if perhaps my vehicle required a special type of battery this staff person spoke over me stating"well you will have to go somewhere else then to buy your cheap battery, we don't do cheap here!" I usually dont do reviews but this needed to be done. My child was in the car handsfree call & even at their age knew that wasn't appropriate. Very disgusting & disrespectful.
Parts not come in when told. Then when they came in it was not what I expected. Plus I had to remind them to order the rest of my orded 3 times. 3 wasted trips to nappa. And I was over charged for a product that he said he gave me a deal on.
Terrible service! Napa should be ashamed of the rude service!! You have lost a customer for good!!! Had to give star to post a review, although it is not warranted.
Very helpful and stocked.
This is a fantastic safe place to do your automotive and hobby shopping. With friendly staff with good attitudes.
Good selection of products & they will order in for you -knowledgeable and experienced & friendly staff
When I needed the part they had it. Friendly and helpful customer service.
Fast servicw. Very informative. Great products.
Great service, very helpful staff.
Considerate staff always happy to help. Thanks
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