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Nanaimo Chrysler Ltd.

  1. Nanaimo

Reviews, get directions and information for Nanaimo Chrysler Ltd.

Nanaimo Chrysler Ltd.
Address: 4170 Wellington Rd, Nanaimo, BC V9T 2H3, Canada
Phone: (833) 275-9784
State: British Columbia
County: Nanaimo
City: Nanaimo
Zip Code: V9T 2H3


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 11:00 AM – 3:00 PM

Update Info

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Reviews
If you want to throw away money this is the place to go. There offer on a trade is was $13,000 less than two other Chrysler dealerships. When asked what black book was on the vehicle they said they don't go by that. On top of that, they are advertising vehicles with added options at discount prices. If you go in to check it out they will try and tell you it is a mistake. In fairness, when i mentioned the term "bait and switch" they said they would honor the price. All in all I wouldn't trust a word out of their mouths, and I definetly would not trade in a vehicle here unless you feel like giving away money.
8 years ago (15-05-2018)
I've purchased a new vehicle from this dealership. Here's a conversation with their service department: Me: "But the service intervals you're recommending are far higher than that recommended by the manufacturer, especially for my type of driving." Nanaimo Chrysler: "Well we want you to own the car as long as possible, and trouble-free driving means a service every 5,000k." Me: "Ok, does that mean if you bring it in for service every 5000k, that your dealership will extend my warranty by at least a year at no extra charge?" Nanaimo Chrysler: "No... ah but maybe that's something we should look at." **** This dealership offers incentives for customers to write positive Google reviews. Notice all of the one-review contributors.
8 years ago (19-03-2018)
Went to look at getting a new vehicle. They showed us everything BUT the vehicle we wanted to see. And then tried to pressure us into a vehicle we didn't want. I don't suggest this dealer ship for anyone!!!
8 years ago (26-04-2018)
I brought my Dodge brand van in to the service department with a major issue and they were very accommodating for our short time frame. I also supplied the needed OE replacement parts. All they needed to do was take the faulty fuel pump off, put the new one on, and recommend any other imperative associated repairs. I was already away working when Chrysler finished their work three days later, which I thought was a reasonable amount of time considering the last minute request. There was no communication during the repair process and we had to call every day to get an update, even when it was finished! My wife picked up the van, paid the invoice, and all seemed well until around 80km down the road when the engine lost all power, made terrible noise, and leaked a pool of fluid into the parking area she could fortunately coast into without touching the gas. So was this catastrophic engine failure coincidence? I think it was the direct result of the work of Nanaimo Chrysler. When I got back to the van a couple days later, I looked at the invoice to try to see some details of the work Nanaimo Chrysler had done and any other parts they needed. There was absolutely no detail on the invoice; no labor time, no parts, no detail, nothing! Just the total to be paid. The mechanic who repaired Nanaimo Chrysler’s awful work determined it was clearly their fault, and made a detailed invoice noting all labor time, parts, and recommendations as any trustworthy mechanic should. I have contacted the service managers at Nanaimo Chrysler to at least get some invoice detail and ask about the problem and they do nothing but completely absolve themselves of the issue and will not even offer a more complete invoice. Why no detail on the invoice??? If the repair was done “by the book” as they have said, the invoice works out to $225/hr labor cost. What else did you do to take all that labor time and why don’t you want me to know??? Clearly we had a very poor experience with Nanaimo Chrysler and I would recommend finding a trustworthy establishment for your car service needs.
8 years ago (27-12-2017)
Randy helped us in every way possible when looking to trade our sports car for a new Ram, and after deciding to stay with our vehicle he wasn't pushy or insistent as many salesmen can be, which was a breath of fresh air. When we're ready to trade-in, our first stop will be Nanaimo Chrysler.
8 years ago (08-04-2018)
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