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Reviews, get directions and information for Mr Sub

"MR.SUB is a Canadian owned and operated fast food restaurant serving sub sandwiches and other comfort food since 1968. Known for our Assorted Sub and original ’68 Sub Sauce, we continue to innovate with food, health and lifestyle trends that are always topped with the fresh ingredients our guests love. We offer meats raised without antibiotics, keto buns for those following a keto diet and for flexetarians we’ve got our Mighty Meatless menu options. Your MR.SUB restaurant in Waterdown is open for lunch daily, serving up your favourite subs with the freshest ingredients. Join us for today for your next craving!"
Address: 64 Hamilton Street N , Waterdown L0R 2H6, ON, CA
Phone: (905) 689-3511
State: ON
City: Waterdown
Zip Code: L0R 2H6



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Reviews
We ordered the catering party boxes, salad and cookies for a work lunch and it was delicious. The gentleman was wonderful to deal with. We will be ordering from the again. Thank you.
Such a lovely couple own this spot. So clean and friendly!
I use to go here for lunch everyday on my break, quality food, nice staff. But the older gentleman who works there I believe he’s the owner, is very rude. First scenario: I didn’t notify him of my rewards card after he cashed the order out, I notified him after I paid which is what he told me to do, but proceeded to yell at me because i didn’t tell him about my rewards card after I paid but before he cashed out the order out, as If me a customer is supposed to know how it works. Second scenario: I notified him of my rewards card at the appropriate time this time, but my rewards card is on my phone as I was never offered a physical copy, and occasionally have had issues scanning it, the owner proceeded to yell at me that it was my fault the card wasn’t scanning, and I must go online and figure out why it’s not working because it’s not his problem, once I said it’s not that big of a deal he continued to yell that he isn’t doing anything wrong and that it’s an issue on my end. Sad to say I’m actually kind of scared to go back as I’m always being yelled at for simple inconveniences.
Was here for a late afternoon lunch. Fantastic customer service. Place is nice and clean, floor spotless, and very diligent with everything. I usually don’t frequent Mr. sub, but this definitely has changed my opinion of the company
Pretty solid Mr Sub. The staff make the place worth going to honestly, friendly and effective. They make lunch just a little better.
This is by far the best Mr Sub I’ve ever been to . I can’t say enough good things about this place between the service the cleanliness and the attention to detail, the staff at this location are top notch at everything they do. If I could give 10 stars I would, that’s how satisfied I am with the service and the food!
We LOVE the mr sub particularly from this here location! They’ve always got the best toppings and fresh bread and staff are like artists when crafting our subs. Highly recommended
The last few times we've gone here, it has been a much better experience than before. Staff seems happy and friendly, and food has been fresh!
As the owner replied I feel it necessary to go ahead and update this. The initial review was left based on a subpar experience with a specific employee. We had reached out via email the same day and the situation was handled very professionally. I appreciate you looking into this and getting it dealt with. Given the actions taken following the complaint I am moving my review to 3*.
I don’t usually eat from franchises I like the small mom and pop shops but this location is as close as it gets! They just do things with such care it makes me forget that I’m at a franchise these people actually care to craft the subs and always made with love!
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