Move Me Again

By far the worst moving company I have ever dealt with. If I could give them a negative 5, I would. I was given a quote of $975 and ended up with a bill of $2300. There is a $500 that is not included in the quote but included in the fine print as I was later told. In addition to that, the only date they could give me to deliver my belongings was before my move in date. So I had no choice but to put all my stuff in storage an extra $150 and then hire another moving company to move my stuff to my new residence $500. On top of it all, they tried to charge me an extra $200 because my storage unit was too far of a walk to the moving truck. So my move ended up costing me $3000. And some of my furniture was damaged. I have moved several times in my lifetime and mostly long distance moves. Never have I ever been so dissatisfied by a moving company. I am totally disgusted by how they do business. They really don't care and try to put the blame on the client. I was told to read the fine print and that I could file a complaint...which I tried to do... but no one has ever gotten back to me regarding that. I plan on filing a complaint with the better business bureau. As a single mom, who doesn't have a lot of money, who was trying to have a fresh start with my son, thank you for taking all our savings from us and turning our move into a nightmare.

If I could put 0 stars I would. It was my first time moving and that should be a good and exciting experience. Instead this company made it a nightmare. They are terrible to communicate with, not professional at all. I originally got an invoice saying how the payment was worked out which was around $1250. A could days later when I got to my new apartment I got a new invoice saying a totally different number and layout. They wouldn’t deliver my stuff until I paid the new invoice of $5000. They were over a week late and kept changing the delivery time, and the driver was extremely unprofessional and rude. Once I got my stuff I ended up calculating a total of $1000 damage to some of my things, including a broken bed and a missing box. The company refused to pay anything but 41 cents per pound per object broken. So I got about $60 for a $400 bed. As a young adult I can now barley afford much because they stripped me for my money. Please don’t ever use this company. They made moving out for me a complete nightmare.