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Movati Athletic - Trainyards

  1. Ottawa
  2. Ottawa Gyms

Reviews, get directions and information for Movati Athletic - Trainyards

Movati Athletic - Trainyards
"When we opened our first club in 1997 we wanted to offer something different, something better. At Movati Athletic, you’ll find amazing club amenities, a comfortable and inspiring environment and staff members always ready to help. Because we believe that the more you enjoy your fitness sessions, the more likely you are to stick with them and stay motivated. In addition to state-of-the-art equipment and resort-like facilities, we offer more group fitness classes and scheduled activities than anyplace else. From hot yoga to cool aquatics, we have something for every interest and taste. Come in today and discover how much fun fitness can be! That’s the Movati difference."
Address: 195 Trainyards Drive , Ottawa K1G 3X8, ON, CA
Phone: (613) 789-5600
State: ON
City: Ottawa
Zip Code: K1G 3X8


Opening Hours

Monday: 05:00-00:00
Tuesday: 04:00-00:00
Wednesday: 04:00-00:00
Thursday: 04:00-00:00
Friday: 04:00-00:00
Saturday: 06:00-20:00
Sunday: 06:00-20:00

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Reviews
The cleanliness and quality of the machine at this gym needs to be addressed. I originally went to The Orleans location and transition to this one closer to work. The change room and showers are disgusting, one of the toilets has been clogged for 3 days now. Shower doors don't close properly, and on three occasions have caught men in the changes doing indecent stuff.The floors and showers look like they haven't been cleaned for a while, had to try three treadmills to find one that works. Definitely getting some fit for Less rides at this gym. I expected my money to be put to better use. The two stars is for the good quality customer service I get from the staff in the morning. Day 2 of men's washroom missing toilet paper. And broken handles on the treadmills. Is anyone managing this place ? Now the sauna and steam room are broken. 3 plus day and counting. We're paying for this lack of quality and it's no Wonder the ratings are so low. They don't contribute to paying customers instead just sit around and wait for more things to break. Are they trying to get a bundle deal or something?
I used to love the gym I joined when it was Althletic club, but the service level has gone down very much. No one smiles and says hi and bye. Employees are often chatting with their colleagues, look at their phones, and ignore presence of customers. I'm planning to cancel the membership this week due to further distance from my current home, but I'm reflecting on the experience I have had during recent years and I am just not having the same feelings about the gym anymore.
While it it currently undergoing some renos, Movati Trainyards is a great gym. The staff is friendly and helpful and there is plenty of space between workout area/machines so you never feel like you're on top of anyone. It is a pleasant, clean and sanitary space to workout and I have never once waited for a machine
Very bad experience when i did the membership the lady there confirmed that i can invite someone at least for one time to try the gym for free. i had never invited any one and today i have invited my friend to come with me for one session. i have called this afternoon before coming to confirm that and the man responded to me said yes it is included in my membership to invite one friend for free for 1 session. unfortunately when i arrived i was surprised and the staff there has refused that and they were not professional at all. the staff was really indifferent even i said i want to cancel my membership. what a very strange customer service.
I visit the 3 locations in the Ottawa area Trainyards, Orleans and Nepean. All the front staff are always friendly, cheerful and courteous. Yes, there was a time when the Trainyards location was a mess mainly because the main caretaker suffered an injury and couldn't work. You could see that everyone at the front desk and management staff taking turn to help out. That's teamwork and it's heartening to see. As far as I can see, everything is fixed now. Clean and tidy. I go to mainly yoga sessions in Movati aside from the general workout. Been a yogi for over 15 years and I have to say that Julie L.'s is one of the best yoga instructors around, bar none. Her depth of knowledge is astounding. She's the kind of instructor who teaches yoga the way it should be, from the breath to the postures. As long as she teaches in Movati, I'll be a loyal member :
I used to go here and I miss it very much. During the pandemic they held the account when we were not aloud to go and thus did not charge the fee's, they did however honour the contract and let the time still count. This means I didn't have to pay for what I couldn't use and was able to cancel when the year ran up. Had to cancel as it is a bit pricy and at the time there was no yoga offered and the 'booking' system in place was heavily flawed and inflexible. This I think has changed since then as restrictions lifted. I am always worried now restrictions will hop back on and classes will close so I'm hesitant to sign back up. It gets a four because it is a really lovely gym that makes you feel. boogie but also sometimes the sauna and steam room and broken and the hours make it tricky to go.
I've used this gym a couple of times and both times were really bad. The clients are very disrespectful. I used the pool today and there were people cutting into my lane either a kid jumping into the pool mid-lane or people doing exercises across lanes. Movati needs to police their clients a little more because it absolutely kills the experience on the one thing that makes Movati unique even the lane buoys would be an improvement. Ideally, they should have dedicated lane swims or restrict child access to the pool. As well, one staff member was rude when cleaning the changing room and it threw me off. If this was another gym with lower membership fees, I wouldn't mind as much, but if Movati charges you $80-$100 a month the staff should show you more respect maybe pay them more but set higher standards. Use another Movati, all the other gyms have more respectful clients. Staff-wise, it's par for the course.
This gym has horrible and rude staff, they trick you into signing up and there is never an option to cancel. Its a scam. I signed up and the first lie I was told was that I will get a gym bag, I didnt. Second lie was that they would only take 31 dollars bi weekly out of my account, its 36 biweekly. Something I was never told? ‘If you want to cancel you need to transfer your membership to someone else’ thats ridiculous. You should be able to cancel, pay the cancellation fee, and move on. Don’t sign up, they aren’t even open 24 hours. Not to mention staff are rude and arrogant.
I love this location. I've been a member for about 3 months now and it's one of my favourite gyms. The cleanliness, the staff hospitality and the wide range of classes/resources is a big reason 'pros'. The upkeep/management of the equipment leaves a bit to be desired 'cons' but overall this is a club I would recommend to anyone who values having a great place to keep bettering themselves through... CLIENT RELATIONS: I recently had a GREAT EXPERIENCE with one of their front desk staff, Ali who helped me arrange a really great guest-pass experience for a friend of mine. He was thoughtful, considerate and really proactive in terms of helping me find solutions that would make her feel really welcome like acknowledging that booking classes using their website, as guests must do, can feel tedious/frustration, so 'calling in or coming in when she wants to book is an option too'. In general I've found that *all of the staff* are really friendly and make you feel welcome/considered. PROS: The pools, I swim about 4-6x/week, and lift weights in between. It seems silly but I also really love the lighting/setup in their women's changeroom's, where there are several 'makeup and do your hair' stations that really add a nice vibe to my day feels fun, luxurious and the other gym goers are really sweet and supportive. –The initial personal training session was better than any gym I've tried before too. Really in-depth and helpful; Dylan was a level-5 trainer I think and what I learned from ~1hr with him was *so helpful* in setting me up for my goals. The report they give you based on BMI, muscle ratio, etc. is a really great way of keeping track of metrics throughout upcoming milestones too. CONS: This would be a 5-star review except I'm not in love with some of the equipment and the way it's segregated/serviced between the co-ed and women's gyms. I find myself going between the two to makeup for it, which affects my workout flow the co-ed gym doesn't have the same glute, hip ad/abductor machine as the women's, nor does the women's have an assisted pull-up machine *womp womp*. –There have been times where specific/common handles were missing from the pulldown machines, which is frustrating and disappointing as a paying member who wants to be able to count on a consistent workout experience. There are also times when these handles are just 'sprawled around' due to poor gym etiquette on other gym-goers behalves but I feel like it would be nice to see the staff help tidy that up periodically or help make sure all the handles/equipment are accounted for in specific areas {doing a quick 'inventory check' like I've seen other gyms and their staff members do, often twice during a single gym session}. Some of the machines are *really* squeeky too, which is a turn-off. [Edit: the staff probably *do* do this tidying up on a regular basis, which is why most days it looks/feels so nice and clean –there were just a couple times where I had this experience that felt frustrating, so it's possible they were short-staffed that day, I'm not sure]. In general it's tidy, and clean. IN SUMMARY: For the few things that "aren't completely perfect" the entire Trainyards Movati experience is really a good one. As a paying member who uses my pass almost daily the cost is TOTALLY WORTH IT. The classes are fun, the people are great and the amenities feel really nice.
I’ll be going back to GoodLife. This movati l doesn’t have the best cleaning or equipment maintenance. While their customer service team is friendly and aims to greet everyone as they come and go, if there is an issue, they often don’t know what to do or can’t do anything. As for exercise classes, the scheduling is not ideal unless you’re retired. However, I do like the small classes taught by personal trainers, those are great! Also a shoutout to the great personal trainers on staff, they’re awesome
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Directions to Movati Athletic - Trainyards with public transportation

Trainyards / Terminal 20 meters
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Trainyards / Belfast 80 meters
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Belfast / Trainyards 160 meters
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Terminal / Trainyards 220 meters
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Terminal / Trainyards 260 meters
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