Waitress took 10 minutes to notice us in the dining room and didn't know the menu. She brought us the wrong food, and pop comes in cans. The food was pretty good but not better than other places with faster service and better trained staff
Went for their wing night and we got undercooked wings. The chicken was clearly pink and not cooked. Sent it back and got offered fresh ones. Waitress was nice, but how does a place with a wing night serve undercooked chicken???? My cramping stomach is telling me not to go back!
Good Afternoon all . I've been to Mooser's many times now. The wings are great ! However, the last two times that I have been there my experience wasnt the best. The first time the waitress came and got our order, there was no customer service at all. We didnt wait long for our food which is good. Expecting her too come and ask us how our meal was, was out of the question, she was always going to the tables where all the '' men '' were, cause she was expecting a bigger tip im assuming. We were done our meal we waited 20 minutes to receive our BILL .. we hadnt reveiced it so we went up to the counter and waited an other 10 minutes for the waitress to ask us if she could help us with anything.. after we tell her that we wanted our bill, she decided to serve two of her other '' men '' tables before us. After that experience I didn't want to go back. Second time going was not too long ago. We decided to sit in the upper section to make sure that we did not get the same waitress . As soon as we got there , there was a new waitress there and she started off on a good path, I was actually suprised ! once we received out food we didnt see an other waitress all night, no one came to see us at all .. GREAT CUSTOMER SERVICE !!!! so once again ... waiting for our bill .. IF YOU WANT US TO PAY ... GIVE US THE BILL !!!!! so I decide to go see for my bill instead of walking out and not paying .. and there was our waitress DRINKING at the bar .. seriously .. good freaking job .. so then an other waitress asked us what we needed and we told her our bill, and then she started having a dispute with the bar man about bringing food to the table while he had his jacket on because he was outside having a cigarette .. so after we FINALLY got out bill 15 minutes after we paid and left .. I will not be going there ever again .. im sure SPORTS ROCK will give me GREAT SERVICE and there the waitresses are EXCEPTIONAL so because of yoour awesome waitresses .. I will be taking my business elswhere.
Good place to hangout once in a week specially on wing night. The servers are very very pleasant and friendly. Its a good place just to get out of tge city's hustle and bustle. Just unwind and relax with a beer with some pub food. Great place!!
Wow, 5 years ago, probably other owners, It was packed waiting room for a table. This visit, we were the only table and we waited 1/2 to place our order,1hr 10 minutes to be served. Also flies trying to get to our food. Sorry to say never again.
I had a Philly steak sandwich and a poutine. Fries were lukewarm and gravy was very salty...and I usually don't mind salty foods when I splurge but this was too much. Philly steak sandwich was too fat and salty also, but hey, a Philly steak sandwich is a diet option so that was to be expected... I just wished they would go easier on salt and that they would serve fresher fries...
Came in around 1pm on a Saturday afternoon and there was only 1 person working. She took our order with a blue highlighter. Couldn't find a pen. They were not prepared. Took a long time to get our food and when we did get it, it wasn't that great.
Food was good, service was slowunfortunately the waitress was also the cook. They need to make sure there's enough staff on at all times 1 person taking the orders and 1 person cooking.
Very disappointed at incorrect posted hours. Just finished a long drive and was looking forward to a good meal and when we got there at ten to nine the doors were locked and the servers just avoided looking at us when they turned off the open sign.
Went for late supper around 8 they were finishing with a 90 ppl rush the waitress said witch was fine we got seated then had to wait awhile to get menu food wasnt good service was just awful will never go back to this place...
