Montecassino Hotel

Personally I feel that the stay at this hotel was too expensive, especially for the service we received. The room was clean that’s the one star. However, the bedding had a hole in it, the lighting is mid and can be better, our second day, I asked for fresh sheets by calling front desk they said they will send someone to help no one ever came. I stayed with my boyfriend and our 9 month old, she had peed on the sheet so I took it off thinking fresh ones were arriving, the bed had stains on it, the pillows and bed are not comfortable. I was told breakfast started at 7am I went there the first morning breakfast didn’t begin until 8. Breakfast also isn’t much options but it’s free so that’s okay. It’s best to bring food or order all your meals while here. My biggest issue with this hotel was safety, & that’s what I really wanted to speak about. I stayed here with my family me my bf and our baby. One day we had left and I was at my mom for a few hours with our daughter, I had the key because I thought I would be back before my bf but he came back to the hotel before me. He called me and said that he was going to front desk to ask them for an extra key only my name was on the hotel guest. I told him to call me so that I can give them permission to let him in thinking that they would see that it was only my name on the room and no info of anyone else. I called back and hour later because I was worried I never heard from him. He told me that they let him in… without even calling me. All they did was ask for an ID which I’m not sure what that would be for since again his name wasn’t even anywhere on the room. He was very upset as well, because this could’ve been a stranger and the situation could’ve been very different and this would happen. The safety of this place is very poor. I wouldn’t stay here ever especially with my family.

Stayed here while in town for work. When checking in they had informed me that the breakfast was from 7am - 10am. Having to be at a meeting for 7:30 I was ready and checking out in the lobby at 6:58 so I could quickly grab a bite to eat before heading out. The attendant rudely told me that breakfast was not until 7:15 after I inquired about it. You shouldn’t tell guests breakfast is at 7am then push it back. I’m not in Yorktown on vacation to go back to my room and hangout for 15 minutes while they get organized. Very unprofessional.

Great place for an event such as New Year's. It's family friendly and has some good food. You will have a good time.Rooms: 3/5

The hotel room it was freezing, took me an hour to bring the temperature up. The paint on the walls was coming off. When I woke up in the middle of the night and turn on the light of the washroom, I saw silverfish running around. All to say, my stay was not a pleasant one.

we had our Xmas party there , and the ladies serving were hostil and bit rude with us ,we are construction people , wich they shouldn't do differences so for me was like, 1 Start POOR SERVICE, ladies what you doing working there if seem you hate your job? if you need to talk to us find a polite way to tell us , so Hopefully next year we celebrate some where else thank you.

I checked in on the 19th at 3pm. Around 3:30 or little after someone else opened the door for my room as front desk lady provided my room’s key to someone else. I called the front desk as my kids and I got so scared front desk lady said so it’s an error and hung up on me. I spoke to the morning staff about the incident and that guy didn’t respond back to my questions. Very disappointed and felt very unsafe. Didn’t sleep all night as I was so scared that someone gonna open my door again. I do not recommend this hotel to anyone at all if have safety concerns. None of the staff even didn’t bother to come and say sorry. How they provided my room’s key to some other guest. This is not safe for single or family people. DO NOT GO TO THIS PLACE PLEASE

Had a large group with many rooms. All the rooms had shredded couches with upside-down cushions. The basics in the rooms were hit and miss on which ones had even a coffee maker. Many of the lower floored rooms had leaks from the rooms above. Some rooms smelled moldy. One didn't even have a smoke detector. Elevator buttons point sideways. Room started with a partial set of towels, and housekeeping replaced them with even less and not even a washcloth in the mix. Building and service are a mess. Oh, and remember to keep up with your KEY because this hotel is old enough to not use cards, so there's a nice fine if you loose it.

The staff is very accommodating. My room was missing some details: no hand towels or washcloth, desk chair had loose legs and no, I'm not that heavy--62 kg. Located in a pretty much industrial area, so not many restaurant choices. About 5 minutes walk from a metro station. About 20 minutes walk to a very good grocery store Vito's No Frills and a Tim Hortons.

Make sure to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your hotel. This web site will compare countless booking web sites and normally will have prices much cheaper than others! Thank me later on! This place is one of the most well known in the area. I have been staying here for a very long time. If you choose this place you for sure won't regret it. We had a very nice afternoon. Staff was very nice , food was very very good . Could not have been better . Super clean and nice place to have an event

Lovely hotel with nice laid out rooms. Very close to where I needed to work at Denison, and for a reasonable price. Still uses real keys, don't have to worry about wiping it out with a smartphone.Rooms: 5/5

Directions to Montecassino Hotel with public transportation

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