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The absolute best service I have ever received from any car dealer service department! I am 68. Frederick in Service went out of his way to help us when on April 30 when we lost our exhaust system on a weekend trip. The tow truck dropped our Rondo at Gareau Kia at 4:57 pm on a Friday and even though they were closing Frederick took time to assess the repairs, put our car in the shop and arranged a dealer courtesy rental car for us to drive home to Gatineau. Incredible service!
I was traveling from Montreal to Mont-Laurier in January 2021, On the way back to Montreal, my KIA Rondo engine starts making a strange noise like missing a spark and I can't continue on the road back home. It was Friday noon.nI stop at 4 garage and they refused to even verify the problem they claim they already have customers scheduled. The last one tolled me to try with KIA dealer this dealer.nLong story short. This KIA dealer agreed to take my car right away. I saw that he already has cars in service. Thank you to front desk girl, the manager, and machinic.nThis KIA dealer saved me.
Very nice people and good service.
Friendly staff who were willing to navigate language barrier.
Keeps money that does not belong to them during vehicle exchange transactions and then it is up to you to take steps to repair their mistake. Once you have signed, bye bye service! They did this to me when I purchased my Kia and also when I traded it in at another dealership. It took me 3 months to get my money back both times. And they're not the ones who are going to call you to tell you there was an error!