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Reviews, get directions and information for Monster Car Wash & Detail Center

Monster Car Wash & Detail Center
Address: 2990 Bethel Rd SE, Port Orchard, WA 98366, USA
Phone: (360) 874-2787
State: Washington
County: Kitsap County
Zip Code: 98366


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Best carwash in town! They recently went through an upgrade and now are adding a second brand new car wash! They also are changing their name. My first thought was it's an automatic car wash, I rolled down my window and was given a choice between the old and new. I had some caked on bug guts that I expressed my concern to the attendant and he said not a problem, I'll prep your car! It was fabulous!! I'm very impressed and will return again and again.
8 years ago (29-11-2017)
Excellent service from a great company! They take care of our company fleet for detailing and cleaning services and would recommend them to other companies as well.
8 years ago (11-01-2018)
I've used this place a few times and the NEW owner is not very nice at all. Very rude. The first time I used his olace he charged me $75 for a wash and vacuum. Thought that was too much. When they wash your cash your car they WILL not dry the vehicle completely. But I used them anyway. The last time I tried to use them they were so rued I just left. Horrible NEW owner. There is a different vibe now.
8 years ago (18-09-2017)
My sister-in-law took her car in to be detailed after receiving a gift certificate. She was so excited to have it done, but was completely dismayed when she went to pick it up only to find a 12 inch crack in her windshield. Customer service went from okay to extremely poor when she was first notified that the same thing had happened to someone else the week before, to a promised phone call from the owner, to being told it had happened THREE times the month before, to no response whatsoever. She was then informed that although they didn't have a disclaimer up at the time, that they would soon (and do now) stating that any windshield that had a rock chip could potentially crack. If she had been notified that this could potentially happen, she would certainly have skipped the service. The receptionist Brittany could not possibly be any ruder, simply interrupting her and repeating over and over "I didn't do it". She did not accuse her, but the company she works for. Whatever happened to the adage "The customer is always right"? We've always been trained that the receptionist, or "face" of a company should be a voice to listen, collect information and offer assistance. After MANY repeated phone calls to speak to the owner, numerous messages, she only received a 27 second voice mail to turn it over to her insurance. Her insurance refuses to pay and she still cannot get anyone to call her back. HORRIBLE CUSTOMER SERVICE. STAY AWAY!!
8 years ago (16-07-2017)
The guys here are seriously the sweetest!! LOVE coming here, they always do a great job! DEFINITELY recommend them for detail work and car washing!
8 years ago (24-10-2017)
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