Monro Muffler Brake & Service

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Story

Monro Muffler Brake & Service is your source in Penfield, NY for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

Address: 2055 Fairport Nine Mile Point Rd, Penfield, NY 14526, USA

Phone: (585) 377-7970

Website

State: New York

County: Monroe County

Zip Code: 14526

Update Info

Reviews

If I could give 0 stars I would. I went in today for a inspection. Was told I needed rear calipers, rotors and pads. 300-400 in parts and labor to get my inspection to pass. I said no thanks. They charged me $11 for the emissions part, which shouldn't have been done if the mechanical part failed. I took the car to a shop 40 min away where my cousin is the shop manager. He said that there was nothing wrong with the calipers, there is 60% pad left and no rotor damage. This shop completely lied to me to try and rip me off. Beware of this crooked place.

 8 years ago (20-12-2017)

I came to this shop with a problem that was caused by another mechanic and they bent over backwards to help me and to fix my car. The guys were great. I was so happy with my experience that I even sent my mother to them for her car. Never going anywhere else again.

 9 years ago (04-11-2017)

Showed up an hour before closing with a flat tire and they slapped a new one on for me without hesitation.  Took care of me good!

 9 years ago (17-11-2017)

Please do not go to this shop even if it is the most convenient for you. My husband took my vehicle to get an inspection there, was told that my less than one year old brakes were metal on metal, and so my husband told them we would replace them ourselves. Monro took the liberty of replacing them and other parts and never  told my husband and never told him the price until it was time to check out. They would not give him the old brakes back and said that he was responsible for the charges. They refused to remedy the situation at all. In addition, back in November when I had four tires replaced there my car was scratched down the entire passenger side door.

 9 years ago (03-08-2017)

Really honest guys not looking to scrape every dollar every time.

 9 years ago (04-12-2017)

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