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Reviews, get directions and information for Monarch Dentistry

Monarch Dentistry
"Monarch Dentistry in Hamilton - Mountain is a dental practice that serves patients in a comfortable manner as you go through your treatments. Advanced dental technology and excellent dental care are some of our qualities.Our dentist in Hamilton - Mountain carry out tooth whitening, root canal treatment, dentures, and braces. Our dentists near you also offer cosmetic and pediatric dentistry. In the event where your tooth gets knocked out, our emergency dentist in Hamilton will attend to you. Our Hamilton mountain dentists will get to the root of your problems and provide solutions. Where necessary, they may refer you to an orthodontist in Hamilton Mountain. Book an appointment and talk to our East Hamilton dentist."
Address: 35 Upper Centennial Pkwy E1, Hamilton, ON L8J 3W2, Canada
Phone: (905) 662-3002
State: Ontario
County: Hamilton Division
City: Hamilton
Zip Code: L8J 3W2


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

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Reviews
The dental office is a very clean and a well organized environment. I came in for a polishing and was out in little time! All the staff is very friendly and you can see they are passionate about their work. Tara was very helpful in telling me what i needed, and provided the assistance i look for!
Worst dentist ever! I went a few times a couple years ago got some work done but because of my dental anxiety I haven’t been back well a couple weeks ago a filling popped out and because of my dental anxiety I have been putting off making an appointment let me start by saying first I made an appointment online and got an email the next day I stated in the making of the online appointment I can come in IN THE EVENING Tuesday I made an appointment on Sunday they tried booking me in for 2pm Tuesday I said no I couldn’t do it I wouldn’t have anyone to babysit my kids I then said I can come in any day after 4pm except for Wednesday the next day because I had to take my daughter in for a MRI at mac for 4:30pm they tried booking me in for Wednesday at 10:30 am once again couldn’t do it no babysitter and then they said to bring the kids I said I can’t I have bad dental anxiety and trying to make sure my 7 year old sits in one spot will not work while I am mid panic attack they said it was to late to cancel. Completely unprofessional and only care about their money and I didn’t confirm to any of these appointments but yet they still book me in now they want to charge me a fee for an appointment I didn’t confirm not once. I will not be going back there and will be finding a new dentist that actually understands that us parents can’t just drop everything when they have a tooth issue and the dentist only cares about making bank. I do not recommend coming here at all I have never once had such a bad experience and only switched because they were close to my home. Stay far away everyone!
After my last visit to this wonderful clinic. There are many reasons why I trust Monarch Dental Clinic and have remained a patient there for many years. Here are a few things that are important to me: - They like to keep up with current technology and are not afraid to invest in both new equipment and education. I feel that this leads to superior care and results. Less pain, too! - I asked lots of questions to Dr. Rawa and Dr. Basman and I never put off nor rushed to make decisions. - They make reasonable recommendations about my particular dental situation and needs. - The office personnel are friendly and knowledgeable, and have remained there for many years. They know their patients/customers and treat them as friends.
Our whole family has been coming here for years and have been very happy with the staff and services specially the Office Joulan she’svery patient and understanding of my intense fear of dental appointments. She always makes it pain free and easy Will recommend that’s the best place you can go take care of your teeth
There are few things you have to know before going there. Not be so sure your appointment will be valid. You could be moved earlier or later with no notice, if you are happy, or you gonna be announced at your arrival that there is no appointment for you. After that be prepared to wait. The waiting time could be long ...very long. The quality of services are not as you'll expect and you could be go back again for the same problem if you are in lack enough to get an appointment. If you past successfully these stages be prepared to wait, laying down on the dentist chair, for a while. No one really knows why are you here and what the dentist should do to you. During the procedure be prepared to swallow everything falls in your mouth because the assistant is not there, it is looking for something else or it talks with their colleagues in a foreign language. After that you'll be left there for a wile, with no idea if the session ended or not and finally you are let to go. The environment is cold, they speak a foreign language, the entire process is chaotic, everything looks hostile and cold. If you are the kind looking for strange and unpleasant experiences go there.
A distinguished dental center. I feel reassured and comfortable when visiting it because the doctors, assistants and administrators are very nice, multilingual and very friendly, apart from its wonderful services. I advise everyone to visit it with all due respect to the opinions of others.
I have had several bad experiences here. Initially I thought they were okay, but then they made a mouth guard for my daughter that wasn't needed no sports etc. They assured me my insurance would cover. The next couple weeks I got a package/approval for the "healthy smiles program" I brought it to my next appt and questioned it. They said they applied on my behalf because they discovered the mouth guard wasn't covered by insurance. I DON'T MEET THE REQUIREMENTS for this program. I make much more than the cutoff. They obviously lied. I will be calling healthy smiles and advising them. They maxed out almost every insurance benefit I had. They attempted to repair something in my mouth that should have been done by a specialist. They finally referred me and they said they followed up several times to no avail. It took one phone call 2yrs later from me directly to the specialist I had an appt within a week and they advised me they received no referral. BUT the straw that broke the camels back and encouraged me to write this is their negligence in filling my sons cavity. He had one filled about a year ago. His tooth began hurting this week. I was able to take him elsewhere. I was advised that the cavity was filled without it being cleaned out properly, thus the cavity continued to eat away into the tooth, under the filling. My 12yo son now has to get a ROOT CANAL. I am beyond angry. I cannot believe the absolute negligence and now my kid has to suffer. STAY FAR AWAY.
I think "unprofessional’’ and "chaotic" are fair descriptions for this place. They tried every possible way to max out my insurance plan and charge me for services that I didn’t ask for over the years, and they kept doing that even after I told them that my dental insurance plan was cancelled. In last two months I wasted around 2500$ of my own money just to fix one broken tooth and they couldn’t fix it properly.
Tara was a very nice assistant and she was very helpful and calm me down. Every time I come in she is smiling and brings up the mood and get the work done fast and easily.
I did my most of the treatment in this clinic.Implant,Gum surgery,cleaning etc. Doctors are so professional and staff is really welcoming and mamager is really patience lady.Thank you Fennell Gage
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