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Molly Maid

  1. Toronto
  2. Toronto Home Cleaning

Reviews, get directions and information for Molly Maid

"All of our house cleaners are professionally trained, and they’re also bonded and insured. We back our cleaning services with a 100% satisfaction guarantee.MOLLY MAID house cleaners use environmentally preferable green products as part of our Green Housekeeping Program. These green cleaning products are safe for everyone in the household as well as the environment.Our Toronto Central house cleaning services are very flexible. We can provide regular or occasional maid service depending on your requirements. We are very affordable, and there’s never a contract required.Please contact us today for a free, no-obligation, in-home estimate of your cleaning needs."
Address: , Toronto , ON, CA
Phone: (416) 782-4906
State: ON
City: Toronto


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Reviews
This is the WORST CLEANING experience I’ve ever had to pay for. My previous cleaning duo had moved out of the Toronto area, and my family and I were moving to a new home. I figure why get floors or even windows clean, moving is usually a messy ordeal. However, we wanted to have our kitchen and 2.5 bathrooms clean. So having seen the Molly Maid cars around the neighbourhood I figure I give them a shot, so I called and I was quoted $145 per the hour for one and half hour coming in at about $240 with tax. Now at first I thought that was expensive but I figure this is an actual company that focuses on supreme cleaning service and they’re going to do a great job. Boy was I wrong. After the 90 minutes of a completely empty house one of the maids took me on a short tour of what she did, not in detail mind you, she only showed me the kitchen counter and the half bathroom and things looked quite clean, the counter was clean and smooth as well as the bathroom sink, faucet and toilet. After they left I went up to check the main bathroom and while it was clean on the surface, the medicine cabinet had not been wiped, and after wiping my finger on the tub I realized it was full of dust. Then I checked the basement bathroom and while both toilet and sink were clean the floor was super dirty. I let this slide I considered a minor issue. But the real problem came the following day when we moved and began to utilize the kitchen. The inside of every compartment was dirty, the lighting and extraction fan above the stove was full of grease and dirty, the warmer drawer below had grease and crumbs and the back of the stove itself was disgusting. For the price I payed I can safely say IT IS NOT WORTH IT. Find a different service. Now some people may say “I wasn’t on top of the maids directing their every move”, and to that I say for $145 per hour I expect a good quality service. I will never use or recommend Molly Maid to anyone again. EDIT POST REPLY: the idea was to have my unit clean while it was empty you failed to do that, yes a tour was given post cleaning but it wasn’t in detail, when your maid showed me a clean counter I was convinced everything else was in similar shape. You’re offering me free service to correct the wrong but it is too late now. I will not retract the review because others need to know that Molly Maid requires heavy supervision from their customer.
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