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Reviews, get directions and information for Moe's Southwest Grill

Moe's Southwest Grill
"***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to southwestern food with a twist. Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe's Camillus!"
Address: 5256 W Genesee St , Camillus 13031, NY, US
Phone: +1 315-468-6637
State: NY
City: Camillus
Zip Code: 13031


Opening Hours

Monday: 11:00-20:00
Tuesday: 11:00-20:00
Wednesday: 11:00-20:00
Thursday: 11:00-20:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-20:00


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Reviews
Went for dinner as a family. The service was okay, but the food portions were very small compared with my prior experiences. The burrito bowl we got seemed very empty compared to what you normally expect. I tne dot like Moe's, but likely will go to other locations or other restaurants in the area over this location.Food: 3/5
The guy that made my burrito was very fast very attentive. The food was good. And a very welcoming atmosphere. I don't specifically come to this location a lot, due to the fact that I live in Oswego county. But was a lovely experience.Food: 5/5
Good chips, and they now have tasty Buffalo queso to dip them in for an extra charge. It's a good idea to walk the assembly line to preview the toppings available before ordering because there are a lot of choices to be made. Overall, the food is decent, plentiful, and quick. However, unless you're in a hurry, you should consider driving less than a mile to Hinsdale and Milton where there is an excellent Mexican restaurant called Azteca.
Made my own bowl with whatever ingredients they had and scooped in. The price was just right and I really enjoyed the food... well worth it.Food: 5/5
Always put in mobile order - order never ready when I come in. Ordered nachos today and had like 2 pieces of white chicken and not any queso. Will be sticking with chipotle
Great food, we were in and out, however the salsa bar and soda display were in need of attentionFood: 4/5
Worse customer service experience I think I have ever had and food was close to same. Had to leave work to go back two times just to sit back down and figure out that I was still missing stuff. Not once did the smug face employees even attempt to apologize for not doing their job!! If you can’t choose your ingredients and you have to take what they feel like you should have when you spend ya money the. They should just say so… home wrecker bowl is dry and disgust so ya self a favor and get something else or just go to a chipotle !!! Why didn’t I!
I often order from here through Doordash for lunch as I am unable to leave my place of work during the day. EVERY SINGLE TIME something off my order is forgotten, ie. chips, drink, queso. Sometimes multiple items at once. I have given multiple chances and even called to complain, but still seems to be no focus to get orders complete and correct. It makes me sad because I like the food, but I will not be ordering from here again.
The woman that took our order didn't listen we ordered a stack and a quesadilla and she gave us a burrito and a quesadilla and then when I told her it was wrong she rolled her eyes at me and huffed and puffed. Then I said I wanted 2 cups of chipotle ranch and she again rolled her eyes at me. She had a major attitude problem. We used to come here a lot but the food has gone downhill and the staff is really rude and unprofessional. The quesadilla was so messy it was like slop.
I recently became a vegetarian, and I was delighted to find out that Moe's has tofu as a meat substitute! The food is still delicious as always and I'll definitely come again.Dine in: YesOutdoor seating: NoTakeout: Yes
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