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Reviews, get directions and information for Midas

Midas
Address: Lundy's, 6910 Lundy's Ln, Niagara Falls, ON L2G 1V9, Canada
Phone: (905) 356-2441
State: Ontario
County: Niagara Regional Municipality
City: Niagara Falls
Zip Code: L2G 1V9


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: Closed


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Reviews
There is a reason that this location continues to win our local peoples choice awards. I have personally been going to this wonderful family run shop for approximately the last 6 years and I couldn't imagine going anywhere else. They go above and beyond for their customers. I have even witnessed how the staff manage irate customers. They are kind and caring. They take the time to explain everything and answer any questions you may have. They will let you know whether the vehicle is safe to drive but, do not pressure you into any repairs. Its sad how no matter how hard they try, you still can't please everyone. My husband and I love this location and wish we could give them more than 5 stars.
8 years ago (22-09-2017)
Keep an eye on your car if by accident you get to this place. This is one of the worst oil change business. Midas should have this location inspected, they are losing their brand value. They ruined my car
8 years ago (27-10-2017)
I can’t even tell you where to start. I received a $39 flyer in the mail which includes oil change, fluid top ups , tire rotation and courtesy check of the car. I had no idea this is going to become a complete nightmare for me. Long story short after my service Wendy at the desk gave me an estimate of $1150 for my brakes and stabilizer. The car was working perfectly fine before I got there and I asked the mechanic if the car is safe to drive to which he agreed. Once I got home, I heard some strange noise so I though must me something in my trunk. After a little while I was going somewhere with a friend and heard these weird noises like car will fall apart. I immediately called Midas and Kristy asked me to bring the car back. Mechanic decided to take the car for a test drive ALONE. Upon his return he was very agitated and I can see another gentleman getting upset. When I was waiting for the car, I checked out their sign on the door which says again that all fluids will be topped up. I immediately realized that they didn’t put any windshield fluid in my car, it wasn’t a big deal for me at that point but I politely ask the gentleman if he is a manager so he replied No I am the owner, what you want. I explained him that you guys didn’t put windshield fluid to which he replied WHATS THE BIG DEAL, WE MIGHT HAVE RAN OUT. The correct answer would be I apologize, I will investigate how it was missed and put some for you right away. Then he has the courage to ask me to wait for 20 minutes so he can go buy some. What kind of oil change business run without necessary supply. I refused since I was worried about my car then oil change. I suspect they haven’t done any service to the car and may have change or damaged my parts to scrape more money off me. Now I am unable to drive my car since I don’t have the money to get it fixed. I have filed a complaint with Midas Head office. I am so surprised how businesses like these are operation. Do not ever go this place, save your hard earned money. If you receive flyer for this location, throw it away even if they offer a free courtesy check or service. I wish I could give them negative ratings. . IF OWNER RESPOND TO THIS REVIEW,DO NO BELIEVE ANY EXCUSES HE MAKES. He may send a generic response to send a message to social@midas like he did to all the other negative feedback. VERY RUDE Horrible horrible.
8 years ago (26-09-2017)
This place should be shut down. It is run by bunch of con artist. They lure you with fancy promotions and show their true color later. Its obvious most of the good reviews are written by family and friends. My simple oil change appointment couple of weeks before became a biggest misery for me. I have been busy and did not get a chance to warn other people who would consider to bring their vehicle to this fraud place. I finally took my car to the local mechanic on Drummond Road. Very honest guy, he told me he has had several clients who was robbed by that location. Stay away from this cheating business.
8 years ago (22-09-2017)
AMAZING. The staff is so helpful, and knowledgable, I don't take my car anywhere else. The customer service is amazing, and the prices cant be beat. I honestly dont understand how they have one bad review, Ive never had any problems. Support local and family businesses, Take your car here!!! You won't be disappointed.
8 years ago (22-09-2017)
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