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Metro Ford Sales Limited

  1. Calgary
  2. Carseland Car Dealer

Reviews, get directions and information for Metro Ford Sales Limited

Metro Ford Sales Limited
Address: 1111 9 Ave SW, Calgary, AB T2P 2K9, Canada
Phone: (403) 263-4530
State: Alberta
County: Division No. 6
City: Calgary
Zip Code: T2P 2K9


Opening Hours

Monday: 6:00 AM – 8:00 PM
Tuesday: 6:00 AM – 8:00 PM
Wednesday: 6:00 AM – 8:00 PM
Thursday: 6:00 AM – 8:00 PM
Friday: 6:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
I just purchased a Ford Explorer from Metro Ford Calgary and was dealing with Derrick Huck. I live in Edmonton so I dealt with Derrick over the phone and by emails throughout the duration of coming up with a deal. Derick was extremely professional and honest as to what shape the 2015 vehicle was in he returned all phone calls and emails in such a fast matter. Metro Ford was able to out price any other dealership that i was dealing with and provide service to such a high standard. My family and I are happy with the vehicle we chose and would highly recommend contacting Metro Ford Calgary to work with Derrick Huck on your next vehicle purchase.
8 years ago (23-01-2018)
I took my truck in for an oil change, and a few repairs. I have a F-150 limited, which is a $75k gas half ton, it should be perfect, and maintenance should make it to a point where there are no disturbing rattles or noises or anything like that. For that kind of cash in that little of a truck, I should have no complaints, and the service should match that. Well....this is where I thought wrong. This is my first Ford vehicle, and most definitely my last, and furthermore the last time I will ever go to Metro Ford for service. I took my truck in and asked them for a loaner as i had given them a laundry list of things to look at and assumed it would take them a few days. They said that "no, we will have it back to you in the same day" Well, the first day the didn't even get a chance to look at it, the second day they just did the oil change and nothing else. Then the third, fourth, fifth, and sixth day they did a piss poor attempt of fixing the rattles that my truck had, and address add the other issues. I had also ordered a new ford sub that was an option for the truck but I didn't get it. They got one, and ordered the wrong one, then tried to charge me for it, and tried to charge me $1270, instead of the $1070 installed that I was quoted. After picking up and dropping off my truck 6 times, and wasting nearly 7-8 hours of my time at the dealer, waiting for shuttles, driving back and forth from the dealer, my issues have not been resolved, my truck still sounds like 2 skeletons banging on a tin roof when I drive it. Then, here is the best part. Even after not giving me a loaner vehicle and wasting all my time, and not fixing the issues with the truck and ordering the wrong parts, their labor rate is $165/hr! The audi dealer that I use is $139/hr, they give you a loaner EVERY time, and they wash your car for you before they give it back. My Ford cost more than the Audi, and they charge more for labor and give terrible service and don't fix any issues on the truck. It is completely outrageous. I strongly recommend not buying ford, and for sure not going to Metro. To this date they still haven't followed up with me with the right parts that I ordered and at this point, I'm not sure I care. I just want to get rid of the truck and want this nightmare to be over.
8 years ago (20-02-2018)
Just took my vehicle to a different shop as I was not happy with the previous service done at Metro Ford last time it was in. The service department is ran like a mill. The manufactures recommendations for my ford explorer recommend to use synthetic, I found out that they have been using non-synthetic oil for three years. I would of happily paid for synthetic but was never asked. They also have never replaced the cabin filter in 3 years! The mechanic showed it to me and it was absolutely disgusting. I can't believe I've been taking my vehicle here for so long. If you want to keep your ford for years to come you shouldn't take it here. Bye Metro Ford, see you never.
8 years ago (06-03-2018)
Service Advisor Dan provides amazing service. He is friendly professional always a delight. He will make sure you get to work on time if it means calling a taxi. You should ask for him when for your vehicle service needs.
8 years ago (21-02-2018)
Sale persons are friendly and helpful. Service department is busy , slow and unorganaized. I booked my service but they prioritized walkins. Got my truck with 3 hours delay.
8 years ago (10-03-2018)
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