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Reviews, get directions and information for McDonald's

McDonald's
"We’re pleased to offer Dine-in, Take-out, Drive-Thru and Curbside at this time. Our crew is taking measures to ensure our dining room is sanitized throughout the day, for the health and well-being of our guests. Order ahead from the McDonald’s® app and pick up from the drive-thru or by using curbside to limit contact. See you soon!"
Address: 2608 21st Avenue , Coaldale T1M 0C1, AB, CA
Phone: (403) 345-5340
State: AB
City: Coaldale
Zip Code: T1M 0C1


Opening Hours

Monday: 05:00-23:00
Tuesday: 05:00-23:00
Wednesday: 05:00-23:00
Thursday: 05:00-23:00
Friday: 05:00-23:00
Saturday: 05:00-23:00
Sunday: 05:00-23:00


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Reviews
I went in to McDonald's to grab a tea and a coffee I stood at the counter because I was paying with cash. After waiting for 5 minutes being totally ignored even though 3 workers looked right at me . I was in a hurry and because the staff did not want to deal with the customer. I decided to use the self service till at this point that they offer the customer. I was still paying cash so I had to go back to the cash to pay. When the manager draged her feet over 5 minutes after standing there again. I politely informed her how I thought it was very rude and not very convenient being ignored at McDonald's I'm at the customer service was really lacking. At which point she said " If you don't like it you're welcome to leave and not come back" I informed her that is exactly my intention and that her customer service was terrible. When she brought my tea back to me it felt cold. I realized after that that was due to the thermal cups that they had. But at the time I commented my tea feels cold. I repeated again that is terrible customer service. At this At this point she told me "get out and never come back again. That they don't need customers like me. " I took my tea and coffee and told her that I will be calling head office , I will be calling the owners and let them know the service they provide, and I will be putting a review about this tarable customer experience. I worked for McDonald's for years. All I can say is when I worked for McDonald's behavior like that would be an automatic dismissal. McDonald's your sanders are really lacking lately.
My husband went to pick up a Big Mac Neal, a chicken nuggets meal , a filet of fish and 2 pies. He got the bags with the food and half way through home he decided I better check because lots of times stuff is missing it not right. Sure enough no pies. He goes back and they tell him now it’s wait time because they just make them so don’t have pies . Finally gets the pies comes home .All our meals are cold and disgusting , when I call and ask for the manager and tell him what it is about answer is yes we give you 2 new pies for free My pies were the only thing hot . When I argue with the manager I can give you a coupon for your next meal . Lousy snd disgusting service
This store NEVER gets my order right! I went thru drive-thru and requested a Big Mac no onions. I even double checked at the window. There was a paper stating it was no onion. When I got home what do you think was on my burger, hmmmm? You guessed, ONIONS. I am fed up with their sloppy work and will not go to Rotten Ronnie’s again!
The lady taking my order Dee Dee was a vile woman who was just terribly rude to me while I was trying to order. I understand it’s McDonald’s but there’s no need to be mean to every costumer. Apparently she’s also very mean and terrible to the other employees.
EVERY TIME our order is incorrect. From a PLAIN Big Mac to the wrong meals given. This is a pathetic attempt at customer service. Do better!!!
Every single time we come here, our order is wrong. One time we ordered 4 large meals and up sized everything and they put medium cups in large cups instead of giving us the proper sizes...like why!?!? LolFood: 3/5
There's a teen boy who was throwing fries around. The food was terribly put together on my sandwich. Mayonnaise, tomatoes and lettuce were basically thrown in the box. Reminded me why I don't eat at coaldale McDonald's.
15 min Wait, Cold food When asked, When the Burgers were made, we were lied to I was told that they were freshly made obviously the burgers were placed in bag when order we were forgot about. Will credit they did give large vs Medium Fries as an apology
Always the same a good thing about the place
Waited in the drive thru for 27 minutes for a non specialty order. I was not impressed at all how the staff was unapologetic!Food: 3/5
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