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Reviews, get directions and information for McDonald's

"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 207 S Dakota Ave , Hayward 54843, WI, US
Phone: +1 715-634-1337
State: WI
City: Hayward
Zip Code: 54843


Opening Hours

Monday: 05:00-00:00
Tuesday: 05:00-00:00
Wednesday: 05:00-00:00
Thursday: 05:00-00:00
Friday: 05:00-00:00
Saturday: 05:00-00:00
Sunday: 05:00-00:00


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Reviews
Lady in drive thru was friendly. We had to pull over and wait for our order. It wasn't very long, but for a basic order with no special requests it seemed like too long. Update: this second visit was a disaster! They blocked off some of the curbside pick up spots so the parking lot was a mess. The curbside pick up sign was stuck in the ground pointing in the wrong direction causing confusion. I understand that this is a busy Labor Day weekend, but that should come as no surprise. Placing signs and cones more strategically would have made a big difference.
Restaurant wasn't very clean. Staff was not very welcoming and service was slow. Food was not made as ordered.
This is one of the worst McDonald's I have ever been to in my life. Many of the employees are surly. Some are kind and respectful but that is not the norm. The dining room is usually a mess or closed. You never know if the dining room will be open or not. You just get to be annoyed by trying to open a locked door and then you get to read a tiny sign that says the dinning room is closed due to staffing issues. They have an electronic sign that you can see from the road put a note up there about the lobby being closed or don't let people say pick up inside on the app, there are a lot of options for communicating that the lobby in addition to putting a sign on the door. The food is mediocre. The service ranges from excellent with a couple of key employees to abysmal with nothing in-between. The bathroom is tiny and the baby changing table is right next to the door and blocks one of the stalls. The door bumps it when people come in. The fireplace place is nice but that's the main perk. In Hayward our fast food options are MC Donald's, Kwik Trip, Subway, and DQ not fast. If we got a Culver's, a Wendy's, or a Burger King this terrible excuse for a MC Donald's would be out of business.
Every Monday for 3 weeks have stopped in and every Monday get the same order and every Monday they mess up the order!!!!! I knowwww times are tough in the restaurant business but seriously are you or your people that dumb you can’t read a ticket?? Manager should be checking orders before they get put into bags and given at drivethru it’s a flipping joke!!!! Wasn’t here for a year came back to same stupidity!!! All about the money and f… the customers. I’m done won’t be back . Unfortunately that doesn’t mean anything to you because it’s a franchise unfortunately if it was a restaurant locally owned people would not come in but because it’s a million dollar operation they just don’t give a dam!!!!
Consider yourselves luck this ice dam didn’t land on my child coming off your roof!!!! NOT IMPRESSED
I’ve pretty much given up on this McDonald’s. They can’t seem to land the cheese on a burger or fish sandwich to save their lives. My last visit, the french fries were thrown sideways in the bag. Latest Big Mac was cold and the sauce was all over the outside of the wrapper. If I had a clean free hand I might have gotten a picture. I’ve tried ordering on the app and then the restaurant charges me more than the app shows somehow. Manager had to correct it. McDonald’s online customer service never even responded to one similar incident. A little more quality control and supervision would probably go a long way. I truly want you to succeed. You’re one of the few fast food places we have left in town. But as of right now the frustration created every time I visit isn’t worth the bother. Especially since Kwik Trip now puts out a few good sandwiches, and they always land the cheese in its proper place. Maybe I’ll try again in the spring.
The food is average like any McDonald's. However the people who have been working there are absolutely trashy. They wonder why nobody wants to work for them and the people who do are teenagers with very poor customer service skills and rude attitudes. There is always a huge line at this McDonald's though, don't be surprised if the line of cars bleeds out into main Street and you can't go anywhere because there is a car blocking the intersection since they want a Big Mac.
This is probably the worst restaurant in the area. Tonight took the cake. I waited in the drive-through for almost 40 minutes, paid $19 dollars and the forgot half of my order! Which, of course, I didn't notice until I was 45 minutes away. They are constantly screwing up orders and extremely slow. It's slow and stupid day everyday there I think.
Lobby is never open and they say use the drive through. I drive a semi......would you really like me to use the drive through? cause if so I'll put it 12th gear and send it, McDonald's can kiss my a$$
Lobby closed and personnel incredibly rude on the phone when trying to get take out order changed to curbside. The app doesn’t allow changes.
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