Mazzuca Chrysler Inc.

When i walked in i was politely greeted, everyone was helpful and friendly. Good start. Salesmen were honest and far from pushy. I certainly didn't get the impression i was going to be a number nor did i feel they were going to swindle me. I went in knowing about certain manufacturer rebates, but apparently not all. They were forthcoming about every penny i could reasonably squeeze out of them and knowledgeable about their products . I felt good about the quick trade in assessment, again not feeling like i was being taken advantage of. Best of all, they put me in the vehicle closest to what i was looking for, got me driving it off their lot without delays, and for what i feel was a fair deal. Thanks Trevor, Paul, Richard and Clayton, you made what can be a stressful experience pleasant. Not having repeated phone calls and emails was a nice change from some of the other places trying to sell you their goods and services. I'll be sure to write a follow up review on their service department, which is a dealer's real test, when it's time to bring in my new Ram.
7 years ago (08-02-2018)

fantastic service center! most appointments can be booked within the week if not same day. the don't question or quibble over warranty work. It's a small dealership but they remeber their customers and it's makes for a very pleasant experience. 5 star dealership
7 years ago (25-03-2018)

Paul Soucie sold me my Jeep- he's wonderful and takes care of his customers. I tried to deal with Mike Doyle in town but they would rather push what's in Stock rather than try to get me what I wanted. Paul offered to find/order what I wanted right away and he isn't pushy. The regular service staff are great. Never any issues getting warranty work done or with the quality of work. Worth the drive.
7 years ago (04-01-2018)

Horrible service ... I was always telling them what i think they need to service guessing at what needs being done ..never once sid thet suggest tire rotation ...This cost me over $600 to replace tires worn due to negligence if not rotating tires ..placing the blame on me ... Really ..im not the service guy nor mechanic they are who is suppose to tell you what your car needs for servicing every 5000 kilometers ... I was never compinsated ..asked about a deduction in price due to tred evaluation ..didnt happen ...this is a place that only cares about the sale ..the after care they dont maje money on . warranty work they say doesnt bring them any money they are very blunt about what they care about ..
8 years ago (11-10-2017)

Terrible service, Needed antifreeze and was charged for 4 L even though the jug was for 3.7L. Was scoffed at when I brought their attention to that fact. Got home after and the jug they sold me was already opened and missing about a litre already. Was charged for 4 got 2.7. At 54$ a jug, I was infuriated. Stay away from this place. Seems like a culture of disregard for the customer.
8 years ago (27-06-2017)