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Reviews, get directions and information for Margaritas Mexican Restaurant

Address: 77-81 Main St , Keene 03431, NH, US
Phone: +1 603-357-4492
State: NH
City: Keene
Zip Code: 03431


Opening Hours

Tuesday: 15:00-00:00
Wednesday: 15:00-00:00
Thursday: 15:00-01:00
Friday: 15:00-01:00
Saturday: 15:00-01:00
Sunday: 15:00-00:00


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Reviews
Three stars because in our previous visita it’s been a solid four stars, but today it was disappointing to say the least. We sat for an hour waiting for our food. We were the first one’s to come in at 3:00pm on the dot. We took our food home to find out the rice was burnt. You can see the picture for detail. The servers are always attentive and the atmosphere is great, but as of late the food has been lacking.
It saddens me to write how absolutely horrible this place is now. We always enjoyed our time at Margaritas...going back 20 years now. However the food is terrible now and the service stinks!!! The staff sit around talking with one another or browsing their phones. Recently we called before venturing out for the 35 minute ride because we enjoy the Mexican stuffed peppers only served on Friday and Saturday. We were assured that they were being prepared and would be available. On arrival we were told they were not being served that night. We asked to speak with a manager and he came over explaining how the cook was uncertain how to make the peppers so the first batch was messed up. He said if we wanted to wait 30 minutes they were cooking a new batch and it would be on the house. We decided to wait....and during the 1 hr and 15 minutes of waiting we were never offended drink refills or more chips. Eventually the food came out. It was terrible and made incorrectly. The manager never came back to even check on us. So unprofessional. How does a Mexican restaurant not have a cook that can chef food from the menu? Sadly, our past several visits have been atrocious. I was even told my rewards card is no longer valid and they wouldn't honor it since it wasn't electronic. I tried to convert it there with no luck and they still denied me! It's not what it used to be. Such better choices around.
The decor in this restaurant is absolutely beautiful it’s probably one of the most beautiful Mexican restaurants I’ve ever been to. But that’s about all I can say about this restaurant the food was not good at all. I ordered enchiladas and the rice that came with it was not Mexican rice it tasted like jambalaya rice. The food was flavorless and tasted like everything came from a can and then microwaved.
Very poor service! Did not wipe the table. Super slow. No water refillings. Had to ask for more chips and salsa because it took three hours to get two drinks and a meal, with no appetizers or desserts. Tried three times to get our bill correct, but still overcharged us in the end. We would not recommend this place. Hope this helps you from making the same mistake.
The food was pretty good but what really sold me on the restaurant was the service. The waitress that we had was exceptional and truly enhanced the experience. Tess really went above and beyond to make sure that we were taken care of and was perfectly attentive to our table. We came as a pretty large group, which could be a nightmare for most servers, but Tess was welcoming, personable, and made sure everything we ordered was correct. The food was as expected and didn't leave us "wowed" but was good enough to return for. Ultimately, any return would be for the service we received and hopefully get Tess as our server again next time!
Two stars only because the staff were friendly, we were seated quickly, and got our food fast. The food was some of the worst Mexican I’ve ever had and it’s insanely overpriced. Maybe I’m spoiled by living in Atlanta but to say I’m disappointed is an understatement. I had the margarita taster an enchilada, a beef taco, and a chicken burrito. All terrible. The beans and rice were just okay. I wouldn’t recommend this restaurant to anyone.
Had a wonderful dinner, thanks to the great food and the service! Couldn’t thank our server, Cindy enough. The entire night she was nothing but kind and attentive! Will definitely be coming back
I like this restaurant & have never been completely disappointed but on my past three visits the have had no flights available not because the can't make you any margarita on the menu but because no one prepared the fixings to serve them. The past two times I waited 20 after being seated & then walked out due to not being attended too, not one waiter/waitress came to the table. Today was unfortunately the last time Ill try to dine there no flights and the grill was not operational, the staff was not prepared when it came to being able to provide you with what was available and that I blame on poor management for not having thier business in order leaving their staff out to dry.
I used to love this place but its clearly got a cleanliness issue. A group of coworkers and I went here for after work drink and found FRUIT FLIES in all our drinks! One of my more brave friends sent hers back and ordered a shot hoping it was the margarita mix that had the bug issue only to find a dead one floating in her shot! Clearly the bar has a MAJOR fruit fly infestation and isnt properly cleaned at all! Wouldve taken a picture but honestly we were so disappointed and grossed out we just paid our bill and left. Better off going to Chilli's. Very disappointing, management should probably be fired.
Cindy D. Was excellent from when we were sealed until we left. She came over to ask for drinks and checked on a drink for my husband, she brought over chips and salsa, then all-powerful us to decide our meal answering our questions. She made sure our drinks were always filled and checked on us throughout our meal. Cindy was very polite, personable, attentative, and just overall awesome. Thank you, Cindy
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