Maine State Credit Union

i paid off a car loan and a credit card, 5 days later i get a bill on my credit card for $3.33!? i called and was told a prior purchase was charged as a cash advance! I then reminded them that i paid it off 5 days prior to the bill, they said yes thats our mistake , we will delete this from your account. 3 days later they took it out of my checking!!! my credit report ,more than a month later reflects the car loan as active along with the 3 dollars on my credit card so when i called to complain i get treated like im being rude and have no reason to complain!!
7 years ago (22-03-2018)

My husband went for a loan at the maine state credit union. It was the state shutdown loan and the offered it from July 3rd until the state reopened at 0% intrest for 18 months.well he had his paperwork and everything in by 830 am on the third. The loan should have been processed and honored but it wasn't. I think that shows bad customer service and bad policy. He has been a member of the credit union for 16years. I really don't think they care about there members .
8 years ago (05-07-2017)

I have only good things to say.
8 years ago (28-04-2017)

switching my new car loan back to sabattus credit union after letting the dealer do the finc. for me but maine state credit union likes to leave people on on hold for 15 min's before you get hung up on awesome customer service....say good buy to someone with a 795 credit score! i'll say it again... your customer service sucks!
9 years ago (07-10-2016)