We had a leak in the basement and called MacKinnon that evening. Two good lads came in the next day at 8:30, fixed it up and were out by 10:30. They were friendly and quick to get things sorted. One recommendation for the future would be to clean up after themselves. This is winter, they just walk through the house with their dirty boots on, pick up their things and walk out. Leave the place as you found it is a professional courtesy any customer has the right to expect.
8 years ago (10-03-2017)
Called upon McKinnon Plumbing many times over the past several years and got nothing but very prompt and professional service ... repairs, installation, advice ... you name it. Whether its Mr. MacKinnon or the technicians, every experience was good. Our family certainly would recommend McKinnon Plumbing.
9 years ago (25-01-2017)
We had the same experience as others here. We were given a quote and told it wouldn't be a problem, but the guys they sent didn't seem very seasoned at all and didn't seem to know what they were doing - one was quite whiney about the job. It took them ages, and sometimes they just got fed up and left, and we wouldn't see them for a few days. They didn't always show up as planned. In the end, our faucet is slightly crooked, our new toilet moved (!) and had to be re-done by our contractor, and the shower leaked and had to be re-caulked also by our contractor. And they wanted to charge us extra $ (however, they did agree to change the invoice back to the quote amount).
9 years ago (13-10-2016)
This is the absolute WORST Plumbing company in the Plumbing company in the
City.
Had a horrible time dealing with this company!!
When they started my plumbing project approximately besides being never on time, everything they did , Was very unprofessional, and they did not stick to the original quote.
I found dealing with the owner John extremely stressful, he was always very rude and aggressive and full of excuses.
I later found out that a similar situation occurred with a friend, I would recommend that you run from this company .
9 years ago (25-09-2016)
MacKinnon's, John and his team, have always been professional and friendly, I would recommend them to anybody. Jamie Young, notice how the negative commentors did not sign their names.