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Mackenzie Health Mackenzie Health - Central Bistro

  1. Richmond Hill
  2. Richmond Hill Delis

Reviews, get directions and information for Mackenzie Health Mackenzie Health - Central Bistro

"Mackenzie Health is a regional healthcare provider for Southwest York Region. It includes two hospitals and a network of community based services."
Address: 10 Trench Street , Richmond Hill L4C 4Z3, ON, CA
Phone: (905) 883-1212
State: ON
City: Richmond Hill
Zip Code: L4C 4Z3


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related searches: Mackenzie Health Richmond Hill, Mackenzie Health Vaughan, Kronos Mackenzie Health, Cortellucci Vaughan Hospital Food Court, Mackenzie Health Staff Portal, Cortellucci Vaughan Hospital map, Mackenzie Health Phone Directory, OBC Grill menu
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Reviews
Thank you Mackenzie Health for taking good care of my mother for the past three years. She’s currently in remission for breast cancer. The staff here are super helpful, there was a period of time during COVID that the patient cannot bring a plus one. I usually translate for my mom as she doesn’t speak English so that worried us a bit. After the staff were made aware, they found a volunteer that specifically spoke her language. I really appreciate the effort as my mom tends to get anxious during body scans and doctor appointments. The hospital is extremely clean and there are colour-coordinated stickers everywhere to guide you to the correct department. It’s almost impossible to get lost because everything is so easy to understand/follow. Today’s appointment was a breeze, my mom had two appointments and the two nurses who brought us in were quick on their feet. 40 minutes tops and we were done! They didn’t want us to linger in the hospital too long which I totally understand given the pandemic situation.
The hospital is surprisingly efficient, after merely 20 minutes, I was able to get into the triage, registration, and in an hour or so, got into emergency treatments. Nurses and doctoring are very caring and the overall operations are very efficient despite shortage in the resources. Thanks Mackenzie Health. One particular area that falls short in my own opinions is the catering. It does not provide low sugar foods for diabetes patients. Sometimes, even the main dish is too sweet that can cause burst in blood sugar level.
I have been here from 11 pm, now it's 02:00 am. My ankle twisted, and I have so much pain and swelling . They took XRay, and I am waiting for Doctor to visit me so long, When I complained for long waiting the stuffnurse told me it is what it is. I am sitting down in wheelchair with painful foot for 4 hours and no body cares. I am a nursing student but nurses attitude are much different from everything that I learned in university. although, put the ice bag on your ankle and take care of yourself and take tylenol and Do not come to this hospital.
Had a day surgery patching my eardrum there today. The nurses are extremely nice! From checking in to all finished, the whole experience was amazing. It’s midnight now and I was thinking my experience today and I just couldn’t help writing a review. They made sure I felt ok and answered whatever concerned I had. The doctors were very professional as well! The team that I met was so nice, they are more than just nurses, they are angels. I only remembered the name of one of the team members called Chris. I just wanna say THANK YOU! to the team!
Older hospital in Richmond Hill. Definitely not the best hospital in the region however if you in an ambulance on the way to this hospital I pray for your well being. I have many reason for this evaluation and all are based on personal experiences. On another note the cafeteria keeps the kids from Alex Mackenzie high school across the street well fed.
Went there for emergency at midnight Absolutely amazing nurses. Amanda at emergency is a very hardworking, caring and patient nurse with lots of knowledge. Management should recognize her. Thank you all staff for a great experience Proud to have this hospital in our community
Absolutely stellar experience, for the most part. It’s never easy when you go to the emergency department, especially when it’s for your kid who you’re worried about. I think people have unreasonable expectations when they go to the ED. After having an absolutely horrid experience at the ED at Cortelluci Vaughan, we came here. My son was experiencing serious issues and they prioritized us, immediately gave us the treatments and tests we needed. Most of the nurses were really amazing a couple grumpy ones, but that’s not even that bad. My son left with a clean bill of health, a helpful prescription, and an improved state. I am forever grateful to the nurses who tended to us. It wasn’t easy but one nurse in particular whose name I never learned made it almost fun in a way! Spectacular attitude for someone working such a stressful job. They did everything they needed to do, they explained things step by step, and they were gentle with my son. Thank you so much. This is our second visit to this ED and I’m not going anywhere else ever again. Wonderful place, wonderful staff.
I try my best to rate properly or not at all... In this case, I think that I would have rated it a 4-star, however, I gave it a 5-star because I think that it deserves a much higher average on Google. Parking was easy, Reception and Triage were polite, efficient and welcoming. We arrived around 1:45-2:00am and were in the lobby for less than 30-40 minutes and in the ER for about another 30-40 before someone came to see my son. In total we were there for about 4 hours, although my son had very minor issues. The majority of the time was spent waiting for the blood test results and we fell asleep and they didn't rush us out, in fact, they offered to let us sleep a bit longer. The staff were professional, serious, polite, friendly, accommodating and I was generally very satisfied with the service and care that they provided. In order to get a full 5-star review, I would have to say that the facilities need a little updating. Unfortunately, I have spent a lot of time visiting ERs in the last few years, and I was not impressed with the facilities, but I have been to worse. So my honest ranking is 4.5-star and I will definitely return in the future in cases of Emergency. Thank you to the MacKenzie Richmond Hill Hospital.
Rating one star could not describe the experience I had at this hospital. The customer service is terrible, they do not include all of the issues that were assessed and they just fill in information that they did not collect with things they assume were correct. Sitting there, aimlessly waiting for 7 hours for paperwork that took a minute to go over and consistent excuses when asking any questions. Nobody seemed to know how to tend to a patient in any reasonable amount of time and little respect to patients. The experience that was had in this hospital cannot be justified and is unacceptable. I am extremely unimpressed and I will not be returning. Please, go somewhere else if there is an issue with you or a loved one.
If I could give 0 stars I would. My elderly father went in with an intracranial bleed sustained from an accidental fall. The level of care was atrocious, poor communication. In fact, they refused to even communicate with me simply to provide an update on his condition I’m his daughter and a doctor!. We were told they were moving him from bed to chair when he collapsed and went into cardiac arrest. He ended up on life-support and expired. The ICU doctor told us a different story…that he was found unresponsive in his room. So which is it? Someone really dropped the ball. Funny how my calls are being avoided….. I am so sorry we did not have him transferred to North York General, the hospital my father had supported for years.
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