Macdonald A Dr

Ok, this place is a horror show, I made an appointment for from some serious ortho work about $8,000+ worth actually cash deal no financing. Got the initial consult with a the rudest dentist I've ever met, talks behind your back actually had to wrench my neck to converse with them about the procedure, Dr Danielle Rioux comes into the room behind me and never once introduced herself or walked around the chair did all the talking behind me. Takes a look at my mouth and does the whole consult behind me, I had to wrench my neck around big time to actually talk to her about what is involved and how long it would take. All while she is standing 3 feet from me still with the mask on... most bizarre dental experience I've ever had. Then she tells me they need impressions to make the measurements to see what I need done and what can be done, tell me the price I say lets get this happening. The assistant that took the impressions was brutal some serious pain to get an impression. I slipped the Fbomb in pain... one single Fbomb nothing more followed up by "Thanks for reminding why I hate going to the dentist", absolutely nothing more. Paid for the consult (August 23rd, 2017) and was told they would phone me, it's now September 5th, 2017 I still haven't heard anything from them so I gave them a call and email and found out I'm banned from the office and they are giving a partial refund, WTH is with that? I slip one single Fbomb in pain and I get banned and they keep my money? They said they had numerous complaints that day from many people for my excessive swearing and was rude to the assistant, I know what I said which I've stated above in this review. Bottom line they hurt me for a simple procedure of getting an impression I'd hate to see what it would be like for the full procedure. Very unprofessional office, I find it hard to believe no one else has dropped the Fbomb in pain in that office considering how easy it was for them to give me pain. Also I booked the first appointment of the day 8am showed up 8 mins early and still had to wait till 8;10am before I was taken from the waiting room to the examination room. I did comment on the excessive little dog pictures on the wall in front of me and said they needed a real dog on the wall, I'm thinking that is when I crossed the line in the office full of snowflakes...
8 years ago (05-09-2017)