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M-B Oakville Autohaus

  1. Oakville

Reviews, get directions and information for M-B Oakville Autohaus

M-B Oakville Autohaus
Address: 300 S Service Rd W, Oakville, ON L6K 3X5, Canada
Phone: (905) 845-6623
State: Ontario
County: Halton Regional Municipality
City: Oakville
Zip Code: L6K 3X5


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
I bought a new GLE 450e 2025 last year in October. This is my second Mercedes. And what a disappointment!nThis car has been giving issues with starting. Last week I took the for service and the technician mentioned that they had to change the batteries in the key and that it’s all good. Today, the car again had same issue and both the keys won’t start the car. I am stranded in freezing weather with my child and road side assistance gives 60-90 min time to pick up.nnI called the sales person, Safi who apologized vigorously. And promised to send me text with roadside assistance. I had to call him again to get the text.nnThe charging of car gives fault on the app. I so want to give this car back but apparently I can’t. I have lost faith in driving this car and don’t find it safe anymore. The car can anytime decide to not start and I can be stranded! But all Mercedes would say that technicians would take a look. Which they already did a week back.nnHorrible. This is was the experience I expected with Mercedes
Exceptional Service from Saffi, Jason, and MeaghannMercedes-Benz. From the initial contact through to delivery and final documentation, the entire process was professional, transparent, and customer-focused.nnSaffi was exceptional throughout the sales process. He was knowledgeable, attentive, and took the time to understand my requirements. He clearly explained all options, features, and timelines, and ensured I felt informed and confident at every step. His professionalism, responsiveness, and attention to detail made the experience seamless and efficient.nnJason, as Sales Manager, demonstrated excellent leadership and integrity. He was transparent, respectful, and worked diligently to ensure the terms were fair and aligned with my expectations. His communication was clear and direct, and it was evident that customer satisfaction was a priority.nnMeaghan in finance was highly organized and professional. She explained all financial terms, documentation, and options in a clear and structured manner, making a complex process straightforward and stress-free. Her attention to detail and efficiency ensured everything was completed accurately and on time.nnOverall, this was the most seamless and professional automotive experience I have ever had. The team demonstrated expertise, integrity, and a strong commitment to delivering an exceptional customer experience. I highly recommend Mercedes-Benz Oakville Team
My son asked me to join him in looking at a used Benz yesterday, because of my mechanical engineering background and we have owned a number of Mercedes over the years. I went to the dealership yesterday, initially not looking forward to our upcoming interactions and potential negotiations with them.nnUp until yesterday Mercedes Benz Oakville had not been the Benz dealership our family had purchased any of our previous Benz’s through.nnOur sales rep was Archie Ayati.nnMy first impressions of Archie was that he was a welcoming, polite young man. Because of my background, I wanted to throughly investigate and understand the history of the car my son would be potentially purchasing.nnOver our three hours together, I discovered Archie’s extensive knowledge with Mercedes Benz products. Over these three hours I truly grilled Archie. As expressed I was very impressed with his knowledge, but what impressed me the most, was how Archie carried himself and his very personal demeanor throughout our entire three hours of grilling him.nnTo make a long 3 hour story short, my son purchased the car, and I came away feeling that my last three hours was a most positive experience. So much in fact when I left and shook Archie’s hand, I told him that because of the manner in which he had treated both my son and I, he would be our families future Mercedes Representative.nnThank you Archie, for all of your time you afforded us yesterday. You made both of our days !!!
I just bought a S63 AMG from Mercedes Oakville, I reached out to Denney Edgar directly, he is pre-owned manager. Historically I had a poor experience with their sales staff.nnDenney was transparent, direct, and collaborative. No sales games. No disappearing acts. Just straight answers and good vibes.nnHe made the process so smooth as AMG suspension.
My experience at the dealership was outstanding from start to finish. As soon as I arrived, I was greeted warmly by Viktoriya and made to feel like a valued customer. Both her and Dennis made me feel comfortable right away. Dennis then took the time to listen carefully to what I needed and offered thoughtful recommendations without ever making me feel pressured.nDennis’s knowledge about the vehicles was impressive—he answered all my questions clearly and honestly, which helped me feel confident in my choice. He guided me through the test drive, pointing out features that suited my lifestyle, and was patient throughout the entire process.nWhen it came to paperwork, Dennis, Jason, and Meaghan made everything simple and transparent. They kept me informed at every step and ensured I understood all the details.nThe dealership also went the extra mile by detailing my new vehicle before delivery and walking me through all the features, so I felt confident driving off the lot. Ryan adjusted his work schedule to accommodate my pickup time availability.nWhat really stood out was Dennis’s genuine care and follow-up — he called me a few days after my purchase just to check in and make sure everything was going smoothly. Thanks to Mercedes-Benz Oakville, buying my car was a smooth, enjoyable, and stress-free experience. I couldn’t have asked for a better experience!
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