Lussier Family West YMCA

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About

Lussier Family West YMCA 5515 Medical Circle Madison, WI 53719 608 276 6606

Mission

The YMCA of Dane County will be celebrated and supported as the community’s leading nonprofit organization for youth development, healthy living and social responsibility.

Products

Locally, the YMCA utilizes the skills of nearly 700 staff members and hundreds of volunteers. Scholarships are made available through the YMCA to individuals and families who substantiate need. To learn more about the YMCA visit us on the web at www.ymcadanecounty.org

Address: 5515 Medical Cir, Madison, WI 53719, USA

Phone: (608) 276-6606

Website

State: Wisconsin

County: Dane County

Zip Code: 53719

Update Info

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Reviews

Good price for membership for the facilities and classes you get access to. All of the trainers for classes I've attended have been friendly and knowledgeable, and the class sizes are pretty small.  The front desk staff are friendly and I feel comfortable exercising here.  Nice pool, gyms, and exercise equipment. Could use some improvements for sauna and racquetball court.

I am loving the 8:15 am water in motion class. It's so fun and I feel wonderful all day after. I haven't moved my body in 2 years and my extra weight and depression really taking a toll. I also have knee pain so I'm a little limited, but this class greatly helps my knee pain and it has greatly diminished. I wish I joined long ago. It's truly been life changing. Better late than never. Staff at the Y and Becky the class instructor is really nice too. Weekend shallow water classes would be wonderful. I know there's a shortage of instructors though. Thank you for all that you do.

I really debated on leaving this review but felt I would should shed some light on a situation that just hasn't sat well with me.  Our family was part of the giving tree organization.  Meaning another Wonderful family chose my kiddos to give Xmas gifts to.  I received a call to pick up the gifts and was informed that there was a gift card for the kids as they had all asked for one.  When I picked up the bag, there was no gift card.  Wasn't a big deal because I am forever thankful for what the family had given us.  My issue was it was delivered to the YMCA and from there on out it was gone.  I called the lady who was in charge and left voicemails but no response. Called the front desk, they took a message, no response.  Not even a "Hey I got your message, sorry I know I said it was there but probably got lost, nothing!   Very weird why I would be ignored after the fact.

Quite a good variety of things to do, though I think folks who attend classes or swim, or even play team sports would get more out of this than I did. Really crampt sometimes and prone to overcrowding, but considering there's a daycare and gym and all kinds of stuff, it's amazing that's they pull it off. They've expanded the parking lot has been expanded but could always use more space during peak hours. Good pricing but if you just want the basic gym experience I'd recommend the likes of planet fitness.

I think that the communication between members and staff members could be much better.  I was told last week that I had one more lesson left,  but tonight they sent me an email stating that I needed to pay for my balance in full or my membership would be deactivated.  Also I think that staff members need to be more friendly towards members at times.

Been coming here for about a month now. I never got a tour when joining. The front staff really can be polar opposites , some are great and some are terrible. For the most part people have been helpful. They accommodate you well especially if you have children.

The front desk people were rude and non-understanding...the gym was not that great to be honest and there was one good hoop in the basketball gym....The locker rooms are small and there is no steam room...I don't use the pool, so i cant comment on that. This ymca needs to hire new staff for the front desk or at least pretend like you don't mind helping people for a few hours a day!

This place has everything I need to train for triathalons. A large pool, weights, bikes, treadmills and ellipticals. The treadmills all face windows, kinda nice to look out. Could use more lap times. Log rolling is fun. Ymcas are national, so when I travel for work I can still use my membership.

Fantastic and dedicated personal trainers and instructors, very nice pool, nice variety of equipment, facility is clean, nice community atmosphere where all are welcome regardless of age or ability, lots of helpful programs for youth and adults, I've been very pleased and grateful

Price is right, but needs updating.  Equipment is nice and well maintained, but the facility and locker rooms are older.  Parking can be a pain during peak times.

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