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Lowe's Home Improvement

  1. Victoria

Reviews, get directions and information for Lowe's Home Improvement

Lowe's Home Improvement

Story

Lowe's offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.ca or at your Victoria, BC Lowe’s store today to discover how easy it is to start improving your home and yard.

Address: 3170 Tillicum Rd, Victoria, BC V9A 7C5, Canada
Phone: (250) 294-8100
State: British Columbia
County: Capital
City: Victoria
Zip Code: V9A 7C5


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews
Store was all right for organization, I think. Most of the sales associates seemed knowledgeable as well, but one of the older women in customer service was extremely rude to myself and my life partner. All in all, it's around a 2.5 star place. 50% good, 50% bad. Update: I have since gone back to Lowe's to get a new dishwasher ordered for my apartment. The two gentleman I dealt with in Appliances (Rick and Gareth) were absolutely amazing. Communicated things clearly and followed up with me promptly. I ended up having to deal with the rude customer service woman with dyed hair again though.
7 years ago (03-12-2017)
Large warehouse settings, variety, carries reputable brands, advertised discounts, helpful staff & quick check out. Abundant parking space.
7 years ago (23-03-2018)
Good prices. Reasonable inventory. Knowledgeable and helpful floor staff, but really unprofessional front of house staff. Be prepared for a really unpleasant experience dealing with the overtaxed and stressed-out customer service team. Is the Tillicum store understaffed?
7 years ago (14-02-2018)
If you are considering ordering a kitchen from Lowe’s, please reconsider. We are locked into a year+ nightmare with no end in sight. We’re owed money, the kitchen is unfinished, they hired individuals that did damage, and they have no problem lying or breaching their own contract. Our ordeal is proof that they should not be allowed to advertise the service of designing and installing kitchens. The level of incompetence and negligence we’re experiencing is unprecedented and I would not want anyone else to go through this.
7 years ago (01-03-2018)
I find this store in a convienent location.... but other then that there are so many reasons to drive 6km further to a store that has better service, reliable staff, way better prices, stocked shelves and exceptional customer service. The associates are not kind or knowledable. They price match but it’s so difficult to get it reduced that its more like price argue, none of their staff are authorized or trusted to complete a price match.... so you need to wait for a manager.... the lineups at customer service are always atrocious( likely because none of the staff are authorized to do anything). Ordering online is quick and easy but beware you have to pick up the item up at customer service where you’ll wait at least 15mins minimum. Lowe’s really makes you work for their sales. Instead of giving you the best sale out of all their promotions, you need to figure it all out before you get to the till since all their three day sales cancel out each other out and have a ridiculously large amount of small print. - so much easier to price match elsewhere! All and all I will be actively avoiding shopping at Lowe’s until something changes. I’ve never left the store feeling good about a purchase.
7 years ago (30-01-2018)
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