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Reviews, get directions and information for Long & McQuade Musical Instruments

Long & McQuade Musical Instruments

About

Where The Music Begins!

Story

Long & McQuade is the largest chain of musical instrument retailers in Canada, with over 70 locations from British Columbia to Newfoundland. This means that if you're a touring musician, you'll have the benefit of dealing with a familiar store with consistent sales, supply, service and support, no matter where your home base is.


The Long & McQuade Advantage:

SELECTION
Long & McQuade is famous for our variety and range of musical instruments and professional audio products. Whether you're looking for a flugelhorn or the latest Special Edition Gibson guitar, you'll find it with us. You can enjoy the convenience of seeing and comparing various options all under one roof and can often walk away on the spot with your product of choice.

30 DAY PRICE GUARANTEE
Long & McQuade will match the verified price of any in-stock product from any retailer in Canada, both at the time of purchase and up to 30 days after purchase.

30 DAY EXCHANGE
Items can be exchanged or returned for a full refund within 30 days of purchase, provided the item is in new condition and its original packaging. Financed items which are returned are subject to an administration fee.

RENTALS
Long & McQuade is the place to rent, whether it's for a day, a week, a month or more. Think of us for parties, weddings, weekend gigs or sporting events. Renting is a great option if you only need the product for a short time or you'd like to try an instrument out before buying it. We also have special rental and rent-to-own programs for schools - ask our staff for details!

FINANCING
Long & McQuade's in-store account services department, and flexible, competitive financing options, ensure that you can walk out the door with the instrument of your choice in hand.

USED INSTRUMENTS - BOUGHT & SOLD
Have you outgrown your student-model flute? Are you looking to upgrade your guitar gear? Bring in your used instrument and we'll either put its value toward your next purchase, or we'll buy it from you outright. Through our rentals, trades and purchases from customers, we have a wide selection of "previously enjoyed" products at great prices and with 90 day warranties.

REPAIRS & SERVICE
Our service departments have some of the most qualified electronics and instruments technicians out there. You'll appreciate the convenience of needing only one place for all of your sales and support needs.

NO LEMON
You won't get stuck with equipment that doesn't work. At Long & McQuade, our gear really stacks up, and we're willing to back it up!

LARGEST PRINT RETAILER
Between the Royal Conservatory of Music Bookstore, our Major Print Music Division at our Vancouver location and print departments all across the chain, we are able to meet your sheet music needs - from anywhere in the country!

LESSONS
A growing number of our locations now offers music lessons in piano, guitar, bass, drums, woodwinds, strings and voice. Our Music Education Centres feature comfortable studios, qualified instructors, and affordable lessons for all ages, levels and styles.

STAFF
No hard selling here. At Long & McQuade, you can be confident in knowing that you are getting unbiased, expert advice that is truly best for your needs, not the needs of the salesperson. Need professional help? Our trained staff can answer the simplest to the most difficult of your questions -- from what strings your guitar needs, to what software will allow you to record an album at home. After all, we're here to help.

Address: 368 Terminal Ave, Vancouver, BC V6A 3W9, Canada
Phone: (604) 734-4886
moc.edauqcm-gnol@revuocnav
State: British Columbia
County: Greater Vancouver
City: Vancouver
Zip Code: V6A 3W9


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
I had an amazing experience at this store, while looking for a speaker for my birthday party. The staff, especially the person I spoke to sorry, I forgot to ask his name, he was working around 5:00-5:15 PM on January 25th,was incredibly helpful and kind. He took the time to go through all the options and made a perfect recommendation. The customer service was outstanding, and I truly appreciate the extra effort. Plus, their prices are great, and the quality of their speakers is excellent. If possible, I’d love to know his name to personally thank him and ensure he gets recognized. Highly recommend this store! Highly recommend this store! Five stars!
I'm from Brazil, and I have researched about music stores in Canada before going to Long & McQuade to buy my first Fender Jazz Bass. The store is huge and well organized, the staff is friendly and helpful. My experience of visiting the store, trying the bass with proper time and comfort and buying it, was perfect. During the transportation to Brazil, the airline damaged one of the potentiometers, so I emailed Jean and asked what would be the best replacement option. He was kind enough to not just reply, but promptly send me a new part and a set of string as courtesy as well! To me this demonstrates their commitment and level of professionalism to the customer experience, including after-sales, which many companies simply ignore. Looking forward to getting back there!
Bought String A and D for my daughter’s 1/8 violin and Cole provided the best service that’s above and beyond my expectation. He helped put the strings on for FREE and helped checked the bow as well.nBeen renting violin, buying a violin and buying strings here. All good service at better price than other places. Highly recommend.
I cannot stress enough how excellent the service is here. The staff are friendly, knowledgeable, and accommodating. The atmosphere is akin to that of a local music shop, but with the benefits and stock of a chain. Massive kudos to the guitar department in particular, and their guitar tech Kirby! I trusted L&M PoCo to repair my beloved parts guitar, and was blown away by how much better my guitar is after having it serviced here. Would come here again, and encourage everyone else to pay them a visit for any of one's own musical endeavors.
Always feel like going back home. Stuffs are pretty friendly and PROFESSIONAL as long as you know what you are talking about at least had thought about your questions. Nikolas is super helpful with renting me some mics. Love this store.
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Directions to Long & McQuade Musical Instruments with public transportation


Westbound Terminal Ave @ 300 Block 80 meters
022
Eastbound Terminal Ave @ Thornton St 160 meters
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Vancouver (Pacific Central Station) 210 meters
2115a
2115b
Eastbound Terminal Ave @ Western St 220 meters
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Westbound Terminal Ave @ Thornton St 220 meters
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