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LifeLabs Medical Laboratory Services

  1. Hamilton
  2. Hami̇lton Medi̇cal Laboratory

Reviews, get directions and information for LifeLabs Medical Laboratory Services

LifeLabs Medical Laboratory Services
Address: 15 Mountain Ave S, Stoney Creek, ON L8G 2V6, Canada
Phone: (877) 849-3637
State: Ontario
County: Hamilton
City: Hamilton
Zip Code: L8G 2V6


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Staff are rude and unprofessional. Was just at the counter and had to listen to 2 employees argue about a room not being cleaned within 5 minutes of opening. The attitude towards each other was gross and shouldn't have been displayed in front of the entire waiting room. After not even being greeted, or getting a hello she asked me questions in the rudest way, didn't give time to answer and was extremely annoyed when I needed clarification with some of them. This place has gone completely down hill. Once back in the room waiting, I listened to another extremely unprofessional exchange between staff. One getting angry at another because they weren't 100% sure about something, as it was their first time doing it. I know our healthcare system sucks bad right now, but a little customer service goes a long way. Even just a friggen smile and hello. I couldn't imagine having these people as my employees.nStaff working on June 10 2026 @ 7am.nnClearly reading other reviews now, it's quite a common thing and they could care less. Been going here for 39 years and today was my last
Just a general FYI for anyone coming here. When I arrived, there was no one in the designated line area, and I stood where patients normally wait. The receptionist started checking me in. Another person who had been off to the side, then came to the desk & claimed she was first. Instead of clarifying the situation, the receptionist spoke to me sharply in front of everyone & said that I should apologize to those involved. I tried to clarify that it was a mistake but was again told to apologize by the receptionist to those involved and say it would never happen again. It was an honest mistake, as the person was not in the designated line area when I arrived & I was not aware they were waiting. I think reception should have kindly let me know if I had done anything wrong or rectified the situation without reprimanding the patient just waiting in line. It was a very uncomfortable and unnecessary situation in a medical office.nnDuring the blood draw, the technician laughed at me for having clammy hands while I was nervous. I don’t think anyone should be made to feel embarrassed in a medical setting. I’m sharing this so others know what to expect and so the clinic can hopefully improve how they communicate with patients.
I visited LifeLabs today and was extremely disappointed by the behavior of the receptionist at the front desk. Her manner of welcoming patients appeared noticeably different depending on their background, which felt unprofessional and inappropriate….
Great location! Didn't have to wait in line with the new by appointment only feature. Your name pops up on the screen with your time slot. Big thank you to Fehmida! She helped tremendously with my son and daughter when they had their blood taken. Kids were nervous and this nurse really helped to calm them down and we didn't feel the needle at all! Great work! Will be definitely returning to this location next time we need a blood test done.
Unnecessary Condescending remarks from intake personnelnAsking “ anything or eat or drink since ladt night other than water?”nMe: I had water with a powder probiotic this morning around 7nHer: so did you have any other food or drink?nNo just the probiotic this morningnOther lady beside her: that’s such a hard question to answer, she’s asking if you had anything to eat or drink since last night other than water in a condescending tone and looknMe: nonMay 7@ 9:40
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