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Reviews, get directions and information for LaSalle Medical Associates

Address: 2125 Front Rd, Windsor, ON N9J 2C1, Canada
Phone: (519) 734-1234
State: Ontario
County: Essex County
City: Windsor
Zip Code: N9J 2C1


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 3:00 AM
Saturday: Closed
Sunday: Closed

Reviews
This place was fine before the pandemic. Ever since then you can't get anyone on the phone, and if you can they are rude. I just checked for an email response because forget waiting for someone to answer and they closed the case/email rather than giving me a simple response. I go to clinics most of the time, to the disapproval of my doctor.
Super inconsiderate to patients and families, wouldn’t recommend coming here for anything. Staff was rude and doctor is always “running behind” be prepared to wait hours.nnif i could give negative stars i would
If i could give 0 stars i would. you cannot get through to the phones. long hold times & random hangups. When ever I call and press #1 there would be a voice tells me there's no voicemail & it just hangs up.nnHowever, My 1 month old baby has rashes all over her body and fever simply i want in appointment but the web site they have it's not letting me add her and when i went after hours the receptionists are some of the least patient and rude people I've delt with in the medical field. They have zero empathy for people who are asking them simple questions that have to do with their health and well being, they told me its pass the capacity and they can't take her.nnIts too bad that my amazing Dr. Perry is working at the worst place. This place should really look into some sort of training for the people answering the phones because they could definitely use it.nplease invest into fixing this mess.
Worst phone system. Wait over 20 minutes for a random hang up, or hit one to book or cancel and appointment and it says this number doesn't have voicemail. I just want to speak to a receptionist!! Love Dr.Perry, hate the phone system. Needs to be addressed!!!
I am begging this organization to fix their phone & booking system.nnMy whole family has our doctor here. Dr. Nick was a godsend & Dr Milic who has replaced him is wonderful so far too.nnI've also never had anyone in reception ever be rude to me - but I'm always super polite first.nnBut oh my god - you cannot get through to the phones. It used to be long hold times & random hangups. Now I call on a Monday morning, press 1 to speak to Reception & it doesn't ring - an automated voice tells me there's no voicemail & it just hangs up. Doesn't even ring. The web booking system they say to use, shows no open appointment spots.nnWhat is this guys? For the love of LaSalle... please invest into fixing this mess. It's been in this state for years and it's unacceptable.nnGoogle & other websites say there's a walk-in clinic here but sometimes it exists & sometimes not. No way to check.nnIt's honestly an embarrassment that such great doctors are hidden behind such an unfriendly & broken communication system. It can't be fun for the receptionists either.
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